Quitline Operations: Current, Promising and Best Practices

This conference call series aimed to provide an opportunity for shared learning among NAQC members by:

• Highlighting topics emerging as critical to quitline operations as voiced by members;
• Scoping current practice throughout the US and Canada for each conference call topic;
• Remaining focused on current promising-practices, while at the same time encouraging innovation and research that will lead to best practices; and
• Showcasing real-world experiences reflective of our diverse membership.
  To view materials from a call from the 2005 series, simply click on the resource listed after the call topic.

Working with the Medical Community - Healthcare and Fax Referral Programs
Background Resource Packet
Call Summary

The Minimal Data Set - Moving Toward Implementation
Background Resource Packet
Call Summary

The Delivery of Pharmacotherapy in Conjuction with Quitline Services
Background Resource Packet
Call Summary

Reaching Priority Populations with Quitline Services
Background Resource Packet
Call Summary

Promoting Quitline Services - Managing Messages in the Face of Shifting Budgets
Background Resource Packet
Call Summary

Making the Most of Quitline Resources Through Public-Private Partnerships
Background Resource Packet
Call Summary