What are the benefits of NAQC membership?
According to NAQC members, key benefits of membership include the opportunity to network with colleagues, share experiences, and learn from others in the field. NAQC membership offers: access to top-notch training and technical assistance; informative communications; quality standards and benchmarking data; a voice in moving quitlines forward through voting rights and participation in workgroups; and much more. NAQC continues to enhance membership benefits based on member needs. Download our
membership brochure or
chart of benefits for more information.
Who is eligible to become a member of NAQC?
To be qualified to join NAQC, applicants must:
NOTE: If the above qualifications are not met, NAQC reserves the right to decline membership.
How do I apply for or renew my membership?
New MembersTo apply for NAQC membership, click on the apply for membership button above and follow the instructions. At the end of the application, you will be asked to provide your payment preference. While this information is required at the time of your membership application,
we will not process any payments until your membership application has been reviewed and approved. Upon submitting your application you will receive an e-mail confirmation. If your application is approved, welcome materials and sign in information for your online membership profile will follow within 5-7 business days. We will contact you directly if your application is declined.
Renewing MembersEach year NAQC will announce the beginning of its membership drive and send a renewal invoice to each organizational contact and individual member. Membership dues can be paid by check or a major credit card (Visa, MC, or AMEX) and can now be paid online. To renew your membership online, click the renew your membership button above and follow the instructions.
NOTE: If your membership has lapsed you will no longer have access to your online member profile and will need to
contact us to reactivate it. Complimentary individual members can renew as part of the organization only if the organizational contact has renewed the membership, otherwise he/she will be prompted to renew as an individual.
What membership categories are available and how much do they cost?
NAQC offers four organizational membership categories and one individual membership category. Each organizational membership comes with a set number of complimentary individual memberships. Organizational members will designate a single person to represent the organization and to vote on its behalf. Below are the details about each membership category:
QUITLINE FUNDER
Membership Type — Organizational: Includes one organizational contact and a pre-determined number of individual members that are complimentary. The organizational contact is included as one of the organization’s individual members.
Dues: Rates are based on the overall budget for quitline services in the current fiscal year. Budget amounts should include call center operations (screening, counseling, providing consumer and provider materials, overhead, and administrative costs), medications planned for distribution in the current year, fax referral operations (excluding outreach and detailing contracts) and evaluation of the quitline. Budget amounts should exclude promotion costs, research grants, Web site costs and one-time capital expenditures.
Criteria for Membership: Membership as a Quitline Funder is open to government and non-profit organizations that are the primary funder and administrator for a state, provincial, or federal tobacco cessation quitline in North America. Members in this group must be the contracting organization with the quitline.
NOTE: If your organization is a secondary funder of the quitline or if you fund a private quitline, you are eligible for membership as a Partner. Please see criteria for this membership category.
QUITLINE SERVICE PROVIDER
Membership Type — Organizational: Includes one organizational contact and a pre-determined number of individual members that are complimentary. The organizational contact is included as one of the organization's complimentary individual members.
Dues: Rates are based on the overall budget for quitline services in the current fiscal year. Budget amounts should include call center operations (screening, counseling, providing consumer and provider materials, overhead, and administrative costs), medications planned for distribution in the current year, fax referral operations (excluding outreach and detailing contracts) and evaluation of the quitline. Budget amounts should exclude promotion costs, research grants, Web site costs and one-time capital expenditures.
Criteria for Membership: Membership as a Quitline Service Provider is open to North American non-profit and for-profit organizations that deliver the tobacco dependence treatment and cessation call services for a state, provincial, or federal tobacco cessation quitline in North America.
NOTE: Quitline service providers for private quitlines and vendors who provide other services for quitlines (e.g., online services) may be eligible to join as a Partner or Individual member. Please see criteria for these membership categories.
PARTNER
Membership Type — Organizational: Includes one organizational contact and a set number of individual members that are complimentary. The organizational contact is included as one of the organization's complimentary individual members.
Dues: Rates are based on annual organizational expenditures in the current fiscal year.
Criteria for Membership: Membership as a Partner is open to North American non-profit and for-profit organizations that are committed to and play a significant role in supporting quitlines and other tobacco cessation efforts and activities and provide other services for quitlines (e.g., online services) and do not qualify for membership under the criteria for Quitline Funder or Quitline Service Provider. At this time, pharmaceutical companies and their employees are not eligible for membership in NAQC.
NOTE: If you meet the criteria for Funder or Service Provider membership, you must apply under that category. Please see criteria for these membership categories.
INTERNATIONAL
Membership Type — Organizational: Includes one organizational contact and one individual member that is complimentary.
Dues: Rate is a flat $500 per organization.
Criteria for Membership: Membership as an International is open to an organization that is located, operates, and/or serves individuals outside of North America, but is primarily committed to the field of tobacco cessation.
INDIVIDUAL
Membership Type — Individual: Includes one individual member.
Dues: Rate is a flat $150 per individual.
Criteria for Membership: Open to individuals living and working in North America who are committed to and play a significant role in supporting quitlines and other tobacco cessation efforts and activities and meet at least one of the following criteria:
- full-time researchers committed to the field of tobacco cessation*
- individuals who are employed by an organizational member of NAQC
- individuals at organizations that provide supplemental funding or services for state or provincial quitlines and those who fund or provides services for private quitlines*
- individuals who do not qualify for membership under any of the above standards (e.g., not employed by a quitline funder, service provider, or other entity eligible for organizational membership) but who are committed to and play a significant role in tobacco cessation efforts
* An individual’s organization in this group may also be eligible for membership as a Partner, which provides more robust member benefits. Please see criteria for this membership category.
What is the difference between an organizational and individual membership?
An organizational membership comes with a certain number of complimentary individual memberships as well as a designated organizational contact who votes on behalf of the organization for the election of NAQC’s Board of Directors. Organizational members also enjoy access to a higher level of data and benchmarking materials than individual members.
Can I join under any membership category?
No. You must join under the category for which you or your organization fit best. For example, if you are the primary funder and administrator for a state, provincial, or national tobacco cessation quitline within North America, you must join as a Funder under the organizational membership. For help in selecting the right membership category, please
contact us.
Can members cancel or transfer their membership?
A member can cancel their NAQC membership at any time by contacting us. We value your commitment and participation in NAQC and are open to any feedback to improve our services. Generally, NAQC memberships cannot be transferred. However, in the case of staff changes and role changes within your organization, it may be possible. Please
contact us for details.
What happens once I've applied for membership?
Upon submitting your application you will receive an e-mail confirmation. If your application is approved, welcome materials and sign in information for your online membership profile will follow within 5-7 business days. We will contact you directly if your application is declined.
Can NAQC suspend my membership?
Yes. NAQC has a process for suspension and exclusion of members for just cause. Just cause is defined as: (a) conduct that contravenes the stated mission of NAQC; (b) evidence of misrepresentation of information on the application form; and (c) representation of personal views and opinions to the media or to the public as the official position or policies of NAQC in the absence of explicit authorization from NAQC’s Chief Executive Officer. Suspension or exclusion requires a 2/3 vote of the NAQC Board of Directors. A 20-day notice will be provided to the member before a vote is taken, and the member will be allowed to attend the meeting to refute the changes, if desired.
Can I refer someone to join NAQC?
To refer a colleague,
sign in to your online member profile and click
Refer a Friend. Thank you for thinking about NAQC and growing our quitline community!
What are my responsibilities as a member?
Key member responsibilities include: participation in surveys; sharing information and knowledge on best practices for quitlines; participating, as time allows, in workgroups, committees, and other meetings; and declaring existing conflicts and interests when participating in workgroups, other meetings, and/or presentations.
To receive the most value for your membership, please take part in opportunities to share resources, ask questions, and dialogue with other members through NAQC’s Listserv, conference calls, webinars, annual conference, various workgroups, and committees. Participating in these activities will add to your membership and help us continue to build a robust community of practice.
What is NAQC's policy regarding membership and the tobacco industry?
To qualify for NAQC membership, organizations and individuals are prohibited from engaging in a business relationship with the tobacco industry with exception of the provision of health services, including quitline services, to employees of the tobacco industry.
As a member, can I serve on NAQC's Board of Directors and Advisory Council?
Yes, as a member you are encouraged to participate. Please note that, to avoid conflict of interest, members of the NAQC
Board of Directors and
Advisory Council serve in their individual capacity and do not represent their employer organizations. All organizational members, excluding international members, can vote for the NAQC Board of Directors.
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