Quality improvement is a NAQC hallmark. From the beginning, NAQC has worked collaboratively with its members and partners to improve the quality of quitline services. Development of a Minimal Data Set for Evaluating Quitlines (MDS) set a foundation for quality improvement activities.
In 2008, NAQC began its Quality Improvement Initiative, which builds on the work of the MDS and seeks to develop a shared understanding of how to improve quality, including development of an overall framework and standards for measuring quit rates and reach.
We invite you to learn more about NAQC’s quality improvement work in this section.