The 2009 Annual Survey of Quitlines was conducted in two waves. Wave 1 was fielded from September - October 2009, and Wave 2 was fielded from November 2009 - January 2010. All 63 North American quitlines (all 50 states, the District of Columbia, Puerto Rico, Guam, and the 10 Canadian provinces) participated in the survey. Each quitline provided information for its own Fiscal Year 2009 (however each quitline determined the start and end date of its fiscal year). The following documents provide results from the survey as well as additional documentation and resources.

2009 Survey Instruments

Copy of 2009 Survey Questions - Wave 1 (PDF 145KB)
Copy of 2009 Survey Questions - Wave 2 (PDF 126KB)

2009 Survey Data

All Quitline Facts: An Overview of the NAQC 2009 Annual Survey of Quitlines (PDF 193KB)
2009 Survey final results (highlights): U.S. and Canada (PowerPoint, 59 slides, 4.8MB)
2009 Survey final results (full report): U.S. and Canada (PowerPoint, 107 slides, 10MB)

Detailed Tables – Fiscal Year 2009

U.S. Quitlines: Free and Discounted Quitting Medications (Excel 24KB)
Canadian Quitlines: Free and Discounted Quitting Medications (Excel 17KB)
U.S. Quitlines: Language of Tobacco Cessation Materials (Excel 21KB)
Canadian Quitlines: Language of Tobacco Cessation Materials (Excel 16KB)
U.S. Quitlines: Language of Counseling Services (Excel 21KB)
Canadian Quitlines: Language of Counseling Services (Excel 16KB)
U.S. Quitlines: Hours of Counseling Service Available Per Week by Language (Excel 20KB)
Canadian Quitlines: Hours of Counseling Service Available Per Week by Language (Excel 18KB)
U.S. Quitlines: Internet-Based Services (Excel 21KB)
Canadian Quitlines: Internet-Based Services (Excel 17KB)
U.S. Quitlines: Other Cessation Services Provided in the State (Excel 23KB)
Canadian Quitlines: Other Cessation Services Provided in the Province (Excel 18KB)
U.S. Quitlines: Planned FY2010 Promotions to Special Populations (Excel 25KB)
Canadian Quitlines: Planned FY2010 Promotions to Special Populations (Excel 18KB)
U.S. Quitlines: Hours and Days Counseling Service Available (Excel 30KB)
Canadian Quitlines: Hours and Days Counseling Service Available (Excel 16KB)