Print Page   |   Contact Us   |   Your Cart   |   Report Abuse   |   Sign In   |   Apply for NAQC Membership
Site Search
Sign up for NAQC membership today!

Receive a monthly issue of Connections!
Quitline Operations
This section includes resources, fact sheets and guides to help quitlines with operations ranging from call center metrics to technology, staffing, promotion and medication provision. Also included is information about quitline hours and information gathered from NAQC’s Annual Survey of Quitlines.
Click here to return to the main Library page.

Quitline Operations

Item Name Posted By Date Posted
U.S. QLs: Hours of Counseling Serv. by Language 10 Link  more ] Administration 9/1/2012
Quitlines of North America and Europe (2006)  Link  more ] Administration 4/29/2012
Guide: Strategies for Effective Development, Imp. Link  more ] Administration 4/29/2012
Asian Language Quitlines, A Multi-State/Nat. Appr. Link  more ] Administration 4/29/2012
European Network of Quitlines: Guide to Best Pract Link  more ] Administration 4/29/2012
Guide on Quitlines and Research  Link  more ] Administration 4/29/2012
Quitline Operations: Back to Basics  Link  more ] Administration 4/29/2012
Quitline Operations: Guide to Promising Approaches Link  more ] Administration 4/29/2012
2008 Survey Final Results (U.S. and Canada) PDF Link  more ] Administration 4/29/2012
2009 Survey final results (full report): PP Link  more ] Administration 4/29/2012
2009 Survey final results (highlights): PowerPoint Link  more ] Administration 4/29/2012
Articles and Reports (NAQC Web page)  Link  more ] Administration 4/29/2012
Monthly Research Call Archive (NAQC Web page)  Link  more ] Administration 4/29/2012
Promoting Quitlines During Policy Change (Webpage) Link  more ] Administration 4/26/2012
Maximizing the Cessation Benefit from Policy Chng Link  more ] Administration 4/26/2012
Conference Call - Stimulus Funding for U.S. QLs Link  more ] Administration 4/26/2012
Service Providers  Link  more ] Administration 4/24/2012
Quitline Hours of Operation  Link  more ] Administration 4/24/2012
Call Center Metrics Glossary of Terms  Link  more ] Administration 4/24/2012
Fundamentals of Call Center Staffing and Tech. Link  more ] Administration 4/24/2012
Call Center Metrics: Best Practices in Performance Link  more ] Administration 4/24/2012
Quality Improvement Initiative: TA Link  more ] Administration 4/24/2012
Quitline Administration and Financing  Link  more ] Administration 4/24/2012
A Framework for Improving Tobacco Quitline Quality Link  more ] Administration 4/24/2012
Canadian Quitline Profiles  Link  more ] Administration 4/24/2012
USA Quitline Profiles  Link  more ] Administration 4/24/2012
Quitline Map  Link  more ] Administration 4/24/2012
Integration of Tobacco Cessation Medications  Link  more ] Administration 4/24/2012
Quitline Facts: FAQs from the 2006 Annual Survey  Link  more ] Administration 4/24/2012
All Quitline Facts: Overview of NAQC 2008 Survey Link  more ] Administration 4/24/2012
Fiscal Year 2008 NAQC Annual Survey (Web page) Link  more ] Administration 4/24/2012
Fiscal Year 2009 NAQC Annual Survey Landing Page  Link  more ] Administration 4/24/2012
Fiscal Year 2010 NAQC Annual Survey Landing Page  Link  more ] Administration 4/24/2012
Quitline Facts (NAQC Web Page)  Link  more ] Administration 4/24/2012
Measuring Reach of Quitline Programs  Link  more ] Administration 4/24/2012
Page 2 of 3
1  |  2  |  3
Sign In
Sign In securely
Latest News

Membership 11 years!.

    3219 E. Camelback Road, #416, Phoenix, AZ 85018 | Ph: 800.398.5489 | Fax: 800.398.5489 |