Cultural Competency Training for Quitline Staff: Improving our Current Practice

Post Webinar Materials

This webinar took place on December 10, 2010. You can download webinar-related materials and listen to the recorded presentations using the links below:

agenda and log-in instructions
PowerPoint slides (CDC)
PowerPoint slides (WV University)
PowerPoint slides (National Jewish Health)
PowerPoint slides (TEPTS)
webinar summary
listen to the recording

What was covered during the webinar?

During this 90-minute, interactive webinar participants learned about an online cultural competency module developed by the California Rural Indian Health Board’s Tobacco Education and Prevention Technical Support Center for quitline counselors titled, National Training for Helpline Counselors to Assist American Indian/Alaska Native Smokers; reviewed results from a collaboration between CDC’s National Center for Chronic Disease Prevention and Health Promotion, Division of Reproductive Health and the Office on Smoking and Health to evaluate the use of quitlines among pregnant and postpartum women; and found out  how one service provider approaches continuing education to ensure quality services to all tobacco users.