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NAQC Newsroom: Research

Factors in Nonadherence to Quitline Services: Smoker Characteristics Explain Little

Wednesday, March 13, 2013  
Posted by: Natalia Gromov
Burns EK, Levinson AH, Deaton EA. Health Educ Behav. 2012 Oct;39(5):596-602. Epub 2012 Jan 13.

This study examines the phenomenon of high quitline coaching dropout rates, and factors that are highly correlated with quitline service abandonment. Data from one quitline for one year were examined (n=20,882). Results showed that nearly half of quitline enrollees completed only one session (47.8%). Yet of all the factors examined, all significant factors explained less than 4% of the variance. Not being sent NRT was most strongly correlated with completion of only one session. The authors conclude that further research should determine the extent of the problem in national quitline systems, increase knowledge of mediators of nonadherence, and develop strategies for increasing coaching completion.

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