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Quality Improvement Initiative Issue Paper: Quitline Referral Systems is Now Available

Monday, August 19, 2013  
Posted by: Natalia Gromov
NAQC is proud to announce the publication of its new Quality Improvement Initiative Issue Paper, Quitline Referral Systems.This issue paper aims to explore the current landscape of quitline referral systems with healthcare and other providers and to examine in detail the critical operational and outcome-related components of these referral systems. While the primary focus of the paper is on the U.S. experience, the authors have incorporated critical aspects of the Canadian systems where appropriate. In addition to providing a review of the evidence, authors address the fundamental processes that underlie all referral systems, regardless of the referral method (e.g., phone, fax or electronic) and make recommendations for quality referral systems practices.

If you have any questions about the paper or about NAQC’s Quality Improvement Initiative, please email Tamatha Thomas-Haase at

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