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NAQC Newsroom: Research

Quitters Referring Smokers: A Quitline Chain-referral Pilot Study

Thursday, June 12, 2014  
Posted by: Natalia Gromov
BMC Res Notes. 2014 May 5;7(1):282.
Quitters Referring Smokers: A Quitline Chain-referral Pilot Study.
DeLaughter KL, Volkman JE, Phillips BD, Houston TK.

Telephone counseling Quitlines can support smoking cessation, but are under-utilized. We explored the use of smoker peer-referrals to increase use of a Quitline in Mississippi and Alabama. FINDINGS: Collaborating with the Alabama and Mississippi Quitline, we piloted peer-referrals to Quitlines. Successful 'quitters' who had used the Quitline were contacted at routine follow-up and recruited to participate as a peer-referrer and refer their friends and family who smoked to the Quitline. Peer-referrers completed a training session, received a manual and a set of Quitline brochures a peer-referral forms. These peer-referral forms were then returned to the Quitline telephone counselors who proactively called the referred smokers. Of the initial potential pool of 96 who quit using the Quitline, 24 peer-referrers (75% Women, 29% African-American, and high school graduates/GED 67%) were recruited and initially agreed to participate as peer-referrers. From 23 new referrals, three intakes (100% Women, 66% African-American) were completed. Of the initial pool of 96, 4 (4%) actively participated in referring friends and family. Quitline staff and peer-referrers noted several barriers including: time-point in which potential peer-referrers were asked to participate, an 'overwhelming' referral form to use and limited ways to refer. CONCLUSIONS: 'Quitters' were willing to agree to peer-refer. We identified several areas to improve this new method for increasing awareness and access to support systems like the Quitline for smokers who want to quit.


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