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NAQC Newsroom: Research

Network Formation, Governance, and Evolution in Public Health: The NAQC Case

Thursday, February 9, 2012  
Posted by: Natalia Gromov
Provan KG, Beagles JE, Leischow SJ. Health Care Management Review. 2011 Oct-Dec;36(4):315-26.
This article describes the evolution of the North American Quitline Consortium (NAQC), a network of U.S. and Canadian organizations that provide telephone-based counseling and related services to tobacco users trying to quit. Interviews, documents, and a survey of NAQC members were used to assess how the network emerged, became formalized, and effectively governed. Findings showed that the form of the network was a product of the interplay between the internal needs and goals of the eventual network members, and state- and provincial-level tobacco quitline organizations. Network formation and governance was also driven by events and influence of major national organizations. The authors point to this example as a way of understanding how the activities of a large number of organizations having a common health goal, but spanning multiple states and countries, might be coordinated and integrated through the establishment of a formal network.


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