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Priority Populations and Cultural Appropriateness
Ensuring quitlines are providing high quality, culturally appropriate services to the many underserved populations suffering from higher smoking rates and/or limited access to cessation services is a key issue addressed in the resources included in this section. Priority populations include African Americans/blacks, American Indian and Alaska Natives, Asian American and Native Hawaiian and Pacific Islanders, Hispanic/Latinos, the lesbian, gay, bisexual and transgender (LGBT) community and individuals of low socioeconomic status (low SES). Many of the Medicaid resources and those addressing tobacco users with chronic disease and behavioral health issues, youth and pregnant women are included. Resources provide information about increasing reach, use of quitlines, effectiveness of services provided, staff training, promotions and results from the NAQC Annual Survey (languages used, specialized materials).
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Priority Populations and Cultural Appropriateness

Item Name Posted By Date Posted
Draft Research Agenda for Quitlines Link Administration 11/10/2012
Guide on Quitlines and Research Link  more ] Administration 11/10/2012
Canadian Qls: Language of Counseling Materials Link  more ] Administration 4/29/2012
U.S. Quitlines: Language of Counseling Services  Link  more ] Administration 4/29/2012
Canadian Qls: Language of Counseling Services Link  more ] Administration 4/29/2012
U.S. QLs: Language of Tobacco Cessation Mater. Link  more ] Administration 4/29/2012
CAD Qls: Hours of Counseling Serv. by Language Link  more ] Administration 4/29/2012
U.S. QLs: Hours of Counseling Serv. by Language Link  more ] Administration 4/29/2012
Quitline Operations: Guide to Promising Approaches Link  more ] Administration 4/29/2012
Quitline Operations: Back to Basics  Link  more ] Administration 4/29/2012
2008 Survey Final Results (U.S. and Canada) PDF Link  more ] Administration 4/29/2012
Research Agenda  Link  more ] Administration 4/29/2012
Research Presentations (NAQC Web page)  Link  more ] Administration 4/29/2012
Asian Language QLs, A Multi-State or Nat. Approach Link  more ] Administration 4/29/2012
Report: African American use of the CA QL Link  more ] Administration 4/29/2012
Assessing Quitline Reach in the U.S. Link  more ] Administration 4/29/2012
QLs' Reach Overall and for Priority Pop. Link  more ] Administration 4/29/2012
U.S. QL: Promotions to Special Populations Link  more ] Administration 4/29/2012
Canadian QL: Promotions to Special Populations Link  more ] Administration 4/29/2012
U.S. QL: Promotions to Special Populations Link  more ] Administration 4/29/2012
Canadian QL: Promotions to Special Populations Link  more ] Administration 4/29/2012
List of standard optional MDS questions  Link  more ] Administration 4/29/2012
MDS Standard Optional Questions Behavioral Health  Link  more ] Administration 4/29/2012
MDS Optional Question on Sexual Orientation Summ. Link  more ] Administration 4/29/2012
Using Telephone Quitlines to Treat Youth Smokers  Link  more ] Administration 4/29/2012
2008 Survey Final Results (U.S. and Canada) PP Link  more ] Administration 4/29/2012
Monthly Research Call Archive (NAQC Web page)  Link  more ] Administration 4/29/2012
Recording of the Webinar presenting the 2010 AS Link  more ] Administration 4/29/2012
2010 Survey final results (full report): PP Link  more ] Administration 4/29/2012
2010 Survey final results (highlights): PowerPoint Link  more ] Administration 4/29/2012
2009 Survey final results (full report): PP Link  more ] Administration 4/29/2012
2009 Survey final results (highlights): PowerPoint Link  more ] Administration 4/29/2012
Ensuring Quality Quitline Services to Priority Pop Link  more ] Administration 4/29/2012
Measuring and Reporting Quit Rates: Success Stor. Link  more ] Administration 4/29/2012
The Growing Link Between Quitlines and Chronic Dis Link  more ] Administration 4/29/2012
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