Since 2004, NAQC has conducted a survey of quitlines in North America. The information collected in the survey advances our understanding of quitline operations and services. By sharing information about quitline financing, counseling interventions, medication provision, utilization, staffing and evaluation, quitlines contribute greatly to the field. Aggregate results are shared with the quitline community and partners and help achieve NAQC's mission of promoting evidence based quitline services across diverse communities in North America.

FY2011 NAQC ANNUAL SURVEY RESULTS WERE PRESENTED BY WEBINAR

The FY2011 Annual Survey of Quitlines was conducted in two parts. The Budget Survey was fielded from August to October 2011. 65 quitline funders were asked to respond. 50 of 53 US funders responded (94%) and 12 of 12 Canadian funders responded (100%). The remaining Annual Survey sections were fielded from January to March 2012. 65 quitline funders and service providers were asked to respond. 53 of 53 US quitlines responded (100%) and 10 of 12 Canadian quitlines responded (83%). Additional information from CDC’s Quarterly Services Survey and NAQC quitline profiles were also included in the analysis. Each quitline provided information for its own Fiscal Year 2011 (however each quitline determined the start and end date of its fiscal year).

 

FY2011 ANNUAL SURVEY METHODOLOGY

Budget Survey fielded from August 15 to October 30, 2011
Web-based survey with email and telephone follow-up:
1) Quitline budgets
2) Funding sources

Additional Survey Sections fielded from January 25 to March 31, 2012
Web-based survey with email and telephone follow-up:
1) General Information, hours, services offered
2) Utilization
3) Evaluation Additional Information from CDC’s Quarterly Services Survey and NAQC quitline profiles also included in analysis

The following documents provide results from the survey as well as additional documentation and resources.

FY2011 Annual Survey Instruments

Part 1: Budget survey (PDF)
Part 2a: FY2011 Annual Survey, US version (PDF)
Part 2b: FY2011 Annual Survey, Canada version (PDF)

FY2011 Survey Data

2011 Survey final results (highlights) click here: US and Canada
2011 Survey final results (full report) click here: US and Canada
Recording of the Webinar presenting the Highlights report,click here (see above for slides)

Detailed Tables – Fiscal Year 2011

U.S. Quitlines: Free and Discounted Quitting Medications (Excel 47KB)
Canadian Quitlines: Free and Discounted Quitting Medications (Excel 32KB)
U.S. Quitlines: Language of Counseling Services (Excel 28KB)
Canadian Quitlines: Language of Counseling Services (Excel 25KB)
U.S. Quitlines: Hours of Counseling Service Available Per Week (Excel 35KB)
Canadian Quitlines: Hours of Counseling Service Available Per Week (Excel 31KB)
U.S. Quitlines: Internet-Based Services (Excel 41KB)
Canadian Quitlines: Internet-Based Services (Excel 28KB)
U.S. Quitlines: Other Cessation Services Provided in the State (Excel 37KB)
Canadian Quitlines: Other Cessation Services Provided in the Province (Excel 32KB)

For information about the NAQC annual survey, or for any other questions, contact annualsurvey@naquitline.org.