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2010 Survey

Since 2004, NAQC has conducted a survey of quitlines in North America. The information collected in the survey advances our understanding of quitline operations and services. By sharing information about quitline financing, counseling interventions, medication provision, utilization, staffing and evaluation, quitlines contribute greatly to the field. Aggregate results are shared with the quitline community and partners and help achieve NAQC’s mission of promoting evidence based quitline services across diverse communities in North America.

The FY2010 Annual Survey of Quitlines was conducted from October - December, 2010. 62 of 65 North American quitlines (49 of 50 states, the District of Columbia, Puerto Rico, Guam, and 10 of 12 Canadian provinces and territories) participated in the survey. Each quitline provided information for its own Fiscal Year 2010 (however each quitline determined the start and end date of its fiscal year). The following documents provide results from the survey as well as additional documentation and resources.

2010 Survey Instruments

Copy of 2010 Survey Questions  (PDF 275 KB)


2010 Survey Data

All Quitline Facts: An Overview of the NAQC 2010 Annual Survey of Quitlines (coming soon!)
REVISED July 31, 2012 - 2010 Survey final results (highlights): U.S. and Canada (PowerPoint, 68 slides, 2MB)
REVISED July 31, 2012 - 2010 Survey final results (full report): U.S. and Canada (PowerPoint, 139 slides, 4MB)
Recording of the Webinar presenting the Highlights report (see above for slides) 
Questions & Answers from the Webinar presenting the Highlights report (see above for slides)
Slides that were revised in May 2012 have been noted as such in the Notes field of each slide. If no notation of "REVISED May 2012" is in the notes field, no changes were made from the original version posted in June 2011.

Detailed Tables – Fiscal Year 2010

U.S. Quitlines: Free and Discounted Quitting Medications (Excel 45KB)
Canadian Quitlines: Free and Discounted Quitting Medications (Excel 39KB)
U.S. Quitlines: Language of Tobacco Cessation Materials (Excel 42KB)
Canadian Quitlines: Language of Tobacco Cessation Materials (Excel 38KB)
U.S. Quitlines: Language of Counseling Services (Excel 42KB)
Canadian Quitlines: Language of Counseling Services (Excel 38KB)
U.S. Quitlines: Hours of Counseling Service Available Per Week by Language (Excel 42KB)
Canadian Quitlines: Hours of Counseling Service Available Per Week by Language (Excel 38KB)
U.S. Quitlines: Internet-Based Services (Excel 42KB)
Canadian Quitlines: Internet-Based Services (Excel 38KB)
U.S. Quitlines: Other Cessation Services Provided in the State (Excel 44KB)
Canadian Quitlines: Other Cessation Services Provided in the Province (Excel 39KB)
U.S. Quitlines: Planned FY2010 Promotions to Special Populations (Excel 46KB)
Canadian Quitlines: Planned FY2010 Promotions to Special Populations (Excel 39KB)
U.S. Quitlines: Service Provider, Hours and Days Counseling Service Available (Excel 46KB)
Canadian Quitlines: Service Provider, Hours and Days Counseling Service Available (Excel 39KB)

For information about the NAQC annual survey, or for any other questions, contact annualsurvey@naquitline.org.

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