Priority Populations and Cultural Appropriateness
Ensuring quitlines are providing high quality, culturally appropriate services to the many underserved populations suffering from higher smoking rates and/or limited access to cessation services is a key issue addressed in the resources included in this section. Priority populations include African Americans/blacks, American Indian and Alaska Natives, Asian American and Native Hawaiian and Pacific Islanders, Hispanic/Latinos, the lesbian, gay, bisexual and transgender (LGBT) community and individuals of low socioeconomic status (low SES). Many of the Medicaid resources and those addressing tobacco users with chronic disease and behavioral health issues, youth and pregnant women are included. Resources provide information about increasing reach, use of quitlines, effectiveness of services provided, staff training, promotions and results from the NAQC Annual Survey (languages used, specialized materials).
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Priority Populations and Cultural Appropriateness

Item Name Posted By Date Posted
Quitline Map  Link  more ] Administration 4/24/2012
Quitline Basics: Telephone-Based Cessation Serv. Link  more ] Administration 4/24/2012
Quitline Basics: Telephone-Based Cessation Serv. 2 Link  more ] Administration 4/24/2012
Quitline Facts (NAQC Web Page)  Link  more ] Administration 4/24/2012
Fiscal Year 2010 NAQC Annual Survey Landing Page  Link  more ] Administration 4/24/2012
Fiscal Year 2009 NAQC Annual Survey Landing Page  Link  more ] Administration 4/24/2012
Fiscal Year 2008 NAQC Annual Survey (Web page) Link  more ] Administration 4/24/2012
All Quitline Facts: Overview of NAQC 2008 Survey Link  more ] Administration 4/24/2012
Quitline Facts: FAQs from the 2006 Annual Survey  Link  more ] Administration 4/24/2012
Increasing Reach of Tobacco Cessation Quitlines  Link  more ] Administration 4/24/2012
NAQC Issue Papers  Link  more ] Administration 4/24/2012
USA Quitline Profiles  Link  more ] Administration 4/24/2012
Canadian Quitline Profiles  Link  more ] Administration 4/24/2012
The Use of Quitlines Among Priority Populations Link  more ] Administration 4/24/2012
All Quitline Facts: Overview of NAQC 2009 Survey Link  more ] Administration 4/24/2012
Specialized Materials  Link  more ] Administration 4/24/2012
Who Calls Quitlines in the United States? (FS) Link  more ] Administration 4/24/2012
Repository of Innovative State Quitline Materials  Link  more ] Administration 4/26/2012
Save Lives and Money, Help People on Medicaid Quit Link  more ] Administration 4/26/2012
Medicaid and Quitlines: Toolbox Link  more ] Administration 4/26/2012
Tobacco Cessation Quitlines - A Good Investment  Link  more ] Administration 4/26/2012
Repository of Innovative State Quitline Materials Link  more ] Administration 4/26/2012
Serving Callers with Psychiatric Conditions Link  more ] Administration 4/29/2012
Designing and Imp. QLs Protocols for Pregnant Wom. Link  more ] Administration 4/29/2012
Reaching Priority Populations with QL Services Link  more ] Administration 4/29/2012
Working with Medicaid: What Quitlines Have Learned Link  more ] Administration 4/29/2012
Taking a Closer Look at Mental Health Issues Link  more ] Administration 4/29/2012
Cultural Competency Training for Quitline Staff Link  more ] Administration 4/29/2012
Quitline Services to Youth: Who, What and How?  Link  more ] Administration 4/29/2012
To Tailor or Not to Tailor: Priority Populations Link  more ] Administration 4/29/2012
NY FS, Medicaid Coverage For Stop Smoking Meds Link  more ] Administration 4/29/2012
Wisc. UW-CTRI’s Web page, Medicaid Coverage Link  more ] Administration 4/29/2012
Medicaid coverage for tob. dep. treatment in MA Link  more ] Administration 4/29/2012
NY FS, Medicaid Coverage For Stop Smoking Meds Link  more ] Administration 4/29/2012
Utah Benefit Matrix: Tob. Ces. Benef. for Medicaid Link  more ] Administration 4/29/2012
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