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Member Listserv

In our continued effort to strengthen member communications and build the quitline community, NAQC offers a networking Listserv exclusively for NAQC members. The goal of the Listserv is to foster dynamic exchange of information among NAQC members to create an online environment where members can dialogue with colleagues about issues important to quitlines in real time, including issues related to operations, services, quality standards, research and growth.

Listserv FAQs

How can I sign up for the Listserv?
How do I post a question to the Listserv?
How do I change my Listserv subscription?

Listserv Resource Documents

Rules of the Road
Listserv Etiquette
Legal Disclaimer
Listserv Archive (direct link to the page)

How can I sign up for the Listserv?

There are two ways to sign up for the Listserv. First, you can indicate on your member application if you would like to be included on the NAQC listserv. Second, you can contact the NAQC office by filling out a contact form.

Please note that you can sign-up for a regular list and receive all e-mails in real time or sign up for a digested list and receive a summary of Listserv activity for each week.

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How do I post a question to the Listserv?

To post a message to the Listserv, send your message to You may also use the reply button to respond to messages posted by other subscribers. Using the reply button will automatically send your response to the entire list. To reply directly to a member of the list, forward the e-mail and copy and paste his or her e-mail address into the "To" line.

Please always identify yourself with a signature tag in all messages that includes your name, association, location, telephone number and e-mail address.

Note: attachments up to 15MB in size can be sent through the Listserv. However, we ask that you continue to be mindful of each other’s mail box size capacities and, whenever possible, provide a link to the electronic document instead of sending out an attachment to the entire list.

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How do I change my Listserv subscription?

To change your subscription, update your e-mail address or unsubscribe please contact NAQC staff by filling out a contact form. Please do not send requests to change your subscription to the main Listserv list.

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Rules of The Road & Etiquette

To ensure the best possible experience for all Listserv members, NAQC has established some basic guidelines for participation. By participating in the NAQC Listserv, you agree that you have read and will follow the rules and guidelines set for the Listserv. You also agree to reserve list discussions for topics best suited to the medium (i.e. topics related to quitline operations, services, policy issues and research). In order to preserve a climate that encourages both civil and fruitful dialogue, NAQC reserves the right to suspend or terminate membership to the Listserv for members who violate the following rules.

Rules of The Road

  • Refrain from challenging or attacking others. The discussions on the lists are meant to stimulate conversation not to create contention. Let others have their say, just as you may.
  • Do not post messages that contradict NAQC’s mission statement.
  • Don't post commercial messages on the Listserv. Contact people directly with product and service information if you believe it would help them. Use caution when discussing products.
  • Information posted on the lists is available for all to see, and comments are subject to libel, slander and antitrust laws.
  • All defamatory, abusive, profane, threatening, offensive or illegal materials are strictly prohibited.
  • Do not post anything in a Listserv message that you would not want the world to see or that you would not want anyone to know came from you.

Please note carefully all items listed in the disclaimer and legal rules below, particularly regarding the copyright ownership of information posted to the list. Remember that NAQC and other e-mail list participants have the right to reproduce postings to this Listserv.

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Listserv Etiquette

  • Include a signature tag on all messages that includes your name, affiliation, location and email address.
  • State concisely and clearly the topic of your comments in the subject line. This allows members to respond more appropriately to your posting and makes it easier for members to search the archives by subject. Include only the relevant portions of the original message in your reply.
  • Delete any header information, and put your response before the original posting.
  • Only send a message to the entire list when it contains information that everyone can benefit from.
  • Send messages such as "thanks for the information" or "me, too" to individuals--not to the entire list. Do this by using your email application's forwarding option and typing in or cutting and pasting in the email address of the individual to whom you want to respond.
  • Do not send administrative messages such as remove me from the list through the Listserv. Instead, email if you would like to change the email address that you receive Listserv message from.
  • Warn other list subscribers of lengthy messages either in the subject line or at the beginning of the message body with a line that says "Long Message."

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Legal Disclaimer

This Listserv is provided as a service of NAQC. NAQC is not responsible for the opinions and information posted on this site by others. NAQC disclaims all warranties with regard to information posted on this site, whether posted by NAQC or any third party; this disclaimer includes all implied warranties of merchantability and fitness. In no event shall NAQC be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, arising out of or in connection with the use or performance of any information posted on this site.

Do not post any defamatory, abusive, profane, threatening, offensive or illegal materials. Do not post any information or other material protected by copyright without the permission of the copyright owner. By posting material, the posting party warrants and represents that he or she owns the copyright with respect to such material or has received permission from the copyright owner. In addition, the posting party grants NAQC and users of this list the nonexclusive right and license to display, copy, publish, distribute, transmit, print and use such information or other material.

Messages should not be posted if they encourage or facilitate members to arrive at any agreement that either expressly or impliedly leads to price fixing, a boycott of another's business or other conduct intended to illegally restrict free trade. Messages that encourage or facilitate an agreement about the following subjects are inappropriate: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins, or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection, or termination of customers or suppliers.

NAQC does not actively monitor the site for inappropriate postings and does not undertake editorial control of postings. However, in the event that any inappropriate posting is brought to NAQC’s attention, NAQC will take all appropriate action. NAQC reserves the right to terminate access to any user who does not abide by these guidelines.

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