Ensuring quitlines are providing high quality, culturally appropriate services to the many underserved populations suffering from higher smoking rates and/or limited access to cessation services is a key issue addressed in the resources included in this section. Priority populations include African Americans/blacks, American Indian and Alaska Natives, Asian American and Native Hawaiian and Pacific Islanders, Hispanic/Latinos, the lesbian, gay, bisexual and transgender (LGBT) community and individuals of low socioeconomic status (low SES). Many of the Medicaid resources and those addressing tobacco users with chronic disease and behavioral health issues, youth and pregnant women are included. Resources provide information about increasing reach, use of quitlines, effectiveness of services provided, staff training, promotions and results from the NAQC Annual Survey (languages used, specialized materials). Click here to return to the main Library page.
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Quitline Map Link
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Administration
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4/24/2012
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funding and sustainability, membership services, NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline services, web-assisted tobacco interventions (WATI), map, services, state quitlines, provincial quitlines
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Quitline Facts: FAQs from the 2006 Annual Survey Link
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Administration
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4/24/2012
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cost, budget and investment, funding and sustainability, NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline services, tobacco treatment general, web-assisted tobacco interventions (WATI), 2006 survey results
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Quitline Facts (NAQC Web Page) Link
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Administration
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4/24/2012
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cost, budget and investment, funding and sustainability, NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline services, tobacco treatment general, web-assisted tobacco interventions (WATI), facts
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Quitline Basics: Telephone-Based Cessation Serv. 2 Link
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Administration
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4/24/2012
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quitline services, map, services, state quitlines, provincial quitlines
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Quitline Basics: Telephone-Based Cessation Serv. Link
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Administration
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4/24/2012
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cost, budget and investment, NAQC annual survey, priority populations and cultural appropriateness, quitline basics, quitline-related research , quitline services, 2009 Survey
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QLs' Reach Overall and for Priority Pop. Link
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Administration
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4/29/2012
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reach of quitlines, public-private partnerships, priority populations and cultural appropriateness, NAQC annual survey
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Oregon "Help is Here” campaign Link
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Administration
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4/29/2012
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Oregon, campaign, Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand
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NY FS, Medicaid Coverage For Stop Smoking Meds Link
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Administration
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4/29/2012
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New York, health systems change/integrating quitlines into health systems, Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand
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NY FS, Medicaid Coverage For Stop Smoking Meds Link
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Administration
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4/29/2012
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New York, Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand
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New York NYS Medicaid Smoking Cessation Coverage Link
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Administration
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4/29/2012
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New York, Medicaid, priority populations and cultural appropriateness
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NAQC Issue Papers Link
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Administration
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4/24/2012
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best and promising practices, emerging technologies, ensuring service quality/quality improvement, Evaluation, priority populations and cultural appropriateness, quitline-related research , quitline services, reach of quitlines, Issue papers
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Monthly Research Call Archive (NAQC Web page) Link
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Administration
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4/29/2012
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emerging technologies, evaluation, graphic health warnings, health systems change/integrating quitlines into health systems, minimal data set, priority populations and cultural appropriateness, promoting quitlines/creating demand, quitline operations, quitline-related research materials, quitline services, reach of quitlines, tobacco treatment general, web-assisted tobacco interventions (WATI)
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Medicaid reimbursement for prenatal smoking inter. Link
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Administration
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4/29/2012
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Medicaid, tobacco treatment general, priority populations and cultural appropriateness
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Medicaid coverage for tob. dep. treatment in MA Link
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Administration
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4/29/2012
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Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand, quitline-related research materials
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Medicaid and Quitlines: Toolbox Link
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Administration
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4/26/2012
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funding and sustainability, Medicaid, U.S. federal issues releated to cessation, priority populations and cultural appropriateness, promoting quitlines/creating demand
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Measuring and Reporting Quit Rates: Success Stor. Link
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Administration
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4/29/2012
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chronic disease and tobacco, ensuring service quality/quality improvement, evaluation, priority populations and cultural appropriateness, quit rates, quitline-related research materials
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MDS Standard Optional Questions Behavioral Health Link
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Administration
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4/29/2012
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ensuring service quality/quality improvement, evaluation, minimal data set, priority populations and cultural appropriateness, quitline-related research materials
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MDS Optional Question on Sexual Orientation Summ. Link
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Administration
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4/29/2012
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ensuring service quality/quality improvement, evaluation, minimal data set, priority populations and cultural appropriateness, quitline-related research materials
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List of standard optional MDS questions Link
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Administration
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4/29/2012
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ensuring service quality/quality improvement, evaluation, minimal data set, priority populations and cultural appropriateness, quitline-related research materials
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Increasing Reach of Tobacco Cessation Quitlines Link
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Administration
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4/24/2012
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cessation-related policy, emerging technologies, ensuring service quality/quality improvement, health systems change/integrating quitlines into health systems, priority populations and cultural appropriateness, promoting quitlines/creating demand, quitline-related research , quitline services, reach of quitlines, reach
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Guide on Quitlines and Research Link
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Administration
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11/10/2012
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Data Use Agreement, Memorandum of Understanding
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Guide for Improving Use of Cessation Services Link
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Administration
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4/29/2012
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TCLN, Partnerships, Collaboration, Medicaid, priority populations and cultural appropriateness
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Fiscal Year 2010 NAQC Annual Survey Landing Page Link
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Administration
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4/24/2012
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cost, budget and investment, funding and sustainability, NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline services, tobacco treatment general, web-assisted tobacco interventions (WATI), 2010 survey, NAQC survey 2010
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Fiscal Year 2009 NAQC Annual Survey Landing Page Link
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Administration
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4/24/2012
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cost, budget and investment, funding and sustainability, NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline services, tobacco treatment general, web-assisted tobacco interventions (WATI), 2009 survey, NAQC survey 2009
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Fiscal Year 2008 NAQC Annual Survey (Web page) Link
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Administration
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4/24/2012
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cost, budget and investment, funding and sustainability, NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline services, tobacco treatment general, web-assisted tobacco interventions (WATI), 2008 survey, NAQC survey 2008
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Ensuring Quality Quitline Services to Priority Pop Link
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Administration
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4/29/2012
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ensuring service quality/quality improvement, priority populations and cultural appropriateness
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Effect of Medicaid Coverage of Tobacco-Dependence Link
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Administration
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4/29/2012
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Medicaid, tobacco treatment general, priority populations and cultural appropriateness
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Draft Research Agenda for Quitlines Link
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Administration
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11/10/2012
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Designing and Imp. QLs Protocols for Pregnant Wom. Link
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Administration
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4/29/2012
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pregnant, expecting, women, priority populations and cultural appropriateness, quitline operations, quitline-related research materials, quitline services
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Cultural Competency Training for Quitline Staff Link
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Administration
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4/29/2012
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training, staff training, continuing education, ensuring service quality/quality improvement, evaluation, fax and electronic referral, priority populations and cultural appropriateness, quitline services
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Canadian Quitline Profiles Link
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Administration
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4/24/2012
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cessation-related policy, ensuring service quality/quality improvement, fax and electronic referral, priority populations and cultural appropriateness, quitline basics, quitline operations, quitline services, reach of quitlines, profiles
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Canadian Qls: Language of Counseling Services Link
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Administration
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4/29/2012
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NAQC annual survey, priority populations and cultural appropriateness, quitline services
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Canadian Qls: Language of Counseling Materials Link
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Administration
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4/29/2012
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NAQC annual survey, priority populations and cultural appropriateness, quitline services
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Canadian QL: Promotions to Special Populations Link
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Administration
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4/29/2012
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NAQC annual survey, priority populations and cultural appropriateness, promoting quitlines/creating demand
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Canadian QL: Promotions to Special Populations Link
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Administration
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4/29/2012
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NAQC annual survey, priority populations and cultural appropriateness, promoting quitlines/creating demand
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