Ensuring quitlines are providing high quality, culturally appropriate services to the many underserved populations suffering from higher smoking rates and/or limited access to cessation services is a key issue addressed in the resources included in this section. Priority populations include African Americans/blacks, American Indian and Alaska Natives, Asian American and Native Hawaiian and Pacific Islanders, Hispanic/Latinos, the lesbian, gay, bisexual and transgender (LGBT) community and individuals of low socioeconomic status (low SES). Many of the Medicaid resources and those addressing tobacco users with chronic disease and behavioral health issues, youth and pregnant women are included. Resources provide information about increasing reach, use of quitlines, effectiveness of services provided, staff training, promotions and results from the NAQC Annual Survey (languages used, specialized materials).
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Item Name		Posted By	Date Posted
Serving Callers with Psychiatric Conditions Link  [ more ] [ hide ]		Administration	4/29/2012
mental health, psychiatric conditions, chronic disease and tobacco, tobacco treatment general, priority populations and cultural appropriateness, quitline operations, quitline-related research materials, quitline services
Specialized Materials  Link  [ more ] [ hide ]		Administration	4/24/2012
chronic disease and tobacco, priority populations and cultural appropriateness, quitline services, special, tailored, targeted
Taking a Closer Look at Mental Health Issues Link  [ more ] [ hide ]		Administration	4/29/2012
mental health, chronic disease and tobacco, ensuring service quality/quality improvement, health systems change/integrating quitlines into health systems, priority populations and cultural appropriateness, quitline-related research materials, quitline services
The Growing Link Between Quitlines and Chronic Dis Link  [ more ] [ hide ]		Administration	4/29/2012
chronic disease, mental health, disorder, substance abuse, diabetes, cost, budget and investment, health systems change/integrating quitlines into health, priority populations and cultural appropriateness systems, promoting quitlines/creating demand
The Growing Link Between Quitlines and Chronic Dis Link  [ more ] [ hide ]		Administration	4/29/2012
mental health, substance abuse, cessation-related policy, ensuring service quality/quality improvement, fax and electronic referral, health systems, tobacco, priority populations and cultural appropriateness treatment general change/integrating quitlines into health systems, promoting quitlines/creating demand
The Use of Quitlines Among Priority Populations Link  [ more ] [ hide ]		Administration	4/24/2012
ensuring service quality/quality improvement, priority populations and cultural appropriateness, promoting quitlines/creating demand, quitline-related research , quitline services, reach of quitlines, tobacco treatment general, tailored, targeted, promising, priority
To Tailor or Not to Tailor: Priority Populations Link  [ more ] [ hide ]		Administration	4/29/2012
tailoring, specialized counseling, best and promising practices, priority populations and cultural appropriateness, promoting quitlines/creating demand, quitline-related research materials, quitline services
Tobacco Cessation Quitlines - A Good Investment  Link  [ more ] [ hide ]		Administration	4/26/2012
productivity, funding and sustainability, priority populations and cultural appropriateness, quitline basics
U.S. QL: Promotions to Special Populations Link  [ more ] [ hide ]		Administration	4/29/2012
NAQC annual survey, priority populations and cultural appropriateness, promoting quitlines/creating demand
U.S. QL: Promotions to Special Populations Link  [ more ] [ hide ]		Administration	4/29/2012
NAQC annual survey, priority populations and cultural appropriateness, promoting quitlines/creating demand
U.S. QLs: Hours of Counseling Serv. by Language Link  [ more ] [ hide ]		Administration	4/29/2012
NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline services
U.S. QLs: Language of Tobacco Cessation Mater. Link  [ more ] [ hide ]		Administration	4/29/2012
NAQC annual survey, priority populations and cultural appropriateness, quitline services
U.S. Quitlines: Language of Counseling Services  Link  [ more ] [ hide ]		Administration	4/29/2012
NAQC annual survey, priority populations and cultural appropriateness, quitline services
USA Quitline Profiles  Link  [ more ] [ hide ]		Administration	4/24/2012
cessation-related policy, ensuring service quality/quality improvement, fax and electronic referral, priority populations and cultural appropriateness, quitline basics, quitline operations, quitline services, reach of quitlines, profiles
Using Telephone Quitlines to Treat Youth Smokers  Link  [ more ] [ hide ]		Administration	4/29/2012
priority populations and cultural appropriateness, quitline-related research materials
Utah "Do you Want to Quit” 2009 quitline promotion Link  [ more ] [ hide ]		Administration	4/29/2012
Utah, campaign, Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand
Utah Benefit Matrix: Tob. Ces. Benef. for Medicaid Link  [ more ] [ hide ]		Administration	4/29/2012
Utah, Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand
Who Calls Quitlines in the United States? (FS) Link  [ more ] [ hide ]		Administration	4/24/2012
priority populations and cultural appropriateness, promoting quitlines/creating demand, quitline-related research , quitline services
Wisc. "You Can Afford to Quit Smoking” campaign Link  [ more ] [ hide ]		Administration	4/29/2012
Wisconsin, campaign, Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand
Wisc. "You Can Afford to Quit Smoking” campaign Link  [ more ] [ hide ]		Administration	4/29/2012
Wisconsin, campaign, Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand
Wisc. UW-CTRI’s Web page, Medicaid Coverage Link  [ more ] [ hide ]		Administration	4/29/2012
Wisconsin, CTRI, health systems change/integrating quitlines into health systems, Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand
Wisconsin. Medicaid Fact Sheet Link  [ more ] [ hide ]		Administration	4/29/2012
Wisconsin, Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand
Wisconsin. Medicaid Fact Sheet: Senior Care Link  [ more ] [ hide ]		Administration	4/29/2012
Wisconsin, Medicaid, priority populations and cultural appropriateness, promoting quitlines/creating demand
Working with Medicaid: What Quitlines Have Learned Link  [ more ] [ hide ]		Administration	4/29/2012
best and promising practices, funding and sustainability, Medicaid, U.S. federal issues releated to cessation, priority populations and cultural appropriateness, promoting quitlines/creating demand, quitline services