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2019 Workshops


The North American Quitline Consortium is pleased to announce our 2019 NAQC Workshops taking place on Monday afternoon, August 26 in Minneapolis, MN, just prior to the National Conference on Tobacco and Health (NCTOH).  A networking reception will follow the workshops from 5:30-7:00 p.m.

When: Monday, August 26 from 12 pm to 5:15 pm. The workshops are concurrent, so you may only attend one of them.  

Where: Hyatt Regency Minneapolis
 in Minneapolis, MN

Registration is required and workshops are open to NAQC members and others with an interest in quitlines and cessation. Representatives of the tobacco industry are not welcome. The registration fee per workshop is $150/$200 for member and non-member respectively and includes lunch, refreshments, and a networking reception following the workshops.  Registration is now closed. 

No room block was reserved for the NAQC workshops, but please visit the  NCTOH conference website for the listing of conference hotels. 

Questions/Assistance: If you have any questions or need additional information, please contact us at

Workshop #1: Evolving Approaches to the Management of Quitlines
Final Agenda

Quitline managers will benefit from this workshop which will focus on best practices for managing and overseeing state quitlines.  During the workshop, NAQC members will hear presentations and engage in discussions about the Evolving Dynamics of Quitlines. Topics to be covered during the workshop include:

  • Improving quitline business operations. From updating RFPs for quitline contracts to making sound business decisions regarding services offerings for your quitline.
  •  The Importance of Partnerships from cost sharing with Medicaid to engaging employers and other community partners.
  • Improving Reach and Quit Rates through implementing eReferral and other technology based services.

Workshop #2: Improving Quitline Reach and Treatment for Priority Populations

Final Agenda

This workshop will highlight ways quitlines can improve reach and treatment for priority populations. During the workshop, participants will hear panel presentations and discuss the following topics:

  • Data about priority populations (e.g., who’s calling, retention, use of services, quit rates) from quitline service providers;
  • Challenges and opportunities for reaching priority populations; and
  • Lessons learned in tailoring quitline services to priority populations.

Following the presentations, participants will engage in small group dialogues to discuss how the information from the presentations can be used to improve reach and treatment for priority populations in their states.

Thanks to our sponsors and supporters for making NAQC Workshops 2019 possible!

American Cancer Society
ClearWay Minnesota

Smoking Cessation Leadership Center
Robert Wood Johnson Foundation
Centers for Disease Control and Prevention

Corporate Roundtable: 
GSK Consumer Health Care



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