This section addresses the very important issues related to the costs of operating a quitline and operating with limited budgets. Included is relevant NAQC Annual Survey data, information about building public-private partnerships and developing the business case for quitlines, calculating cost effectiveness and the relationship of cost, budget and investment to reach. Also included are budget/cost considerations for promoting quitlines.
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Item Name		Posted By	Date Posted
2010 Survey final results (full report): PP Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, evaluation, fax and electronic referral, funding and sustainability, medicaid, minimal data set, NAQC annual survey, priority populations and cultural appropriatenesspromoting quitlines/creating demandquit ratesquitline-related research materialsquitline servicesreach of quitlinesweb-assisted tobacco interventions (WATI)
Recording of the Webinar presenting the 2010 AS Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, evaluation, fax and electronic referral, funding and sustainability, medicaid, minimal data set, NAQC annual survey, priority populations and cultural appropriatenesspromoting quitlines/creating demandquit ratesquitline-related research materialsquitline servicesreach of quitlinesweb-assisted tobacco interventions (WATI)
Moving Quitlines Forward: Annual Report 08-09 Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, promoting quitlines/creating demand, quitline services, reach of quitlines
Research Agenda  Link  [ more ] [ hide ]		Administration	4/29/2012
cessation-related policy, cost, budget and investment, emerging technologies, evaluation, fax and electronic referral, funding and sustainability, graphic health warnings, health systems change/integrating quitlines into health systems, minimal data set, priority populations and cultural appropriateness, promoting quitlines/creating demand, public-private partnerships, quit rates, quitline-related research materials, reach of quitlines, web-assisted tobacco interventions (WATI)
Research Presentations (NAQC Web page)  Link  [ more ] [ hide ]		Administration	4/29/2012
reach of quitlines, quitline-related research materials, quitline basics, public-private partnerships, promoting quitlines/creating demand, priority populations and cultural appropriateness, NAQC annual survey, minimal data set, cost, budget and investment, chronic disease and tobacco
The Relationship Between Reach and Spending for QL Link  [ more ] [ hide ]		Administration	4/29/2012
reach of quitlines, promoting quitlines/creating demand, NAQC annual survey, funding and sustainability, cost, budget and investment
Canada-Specific 2008 Survey Results Poster: NCTH Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, evaluation, NAQC annual survey, quitline-related research materials, reach of quitlines
2011 Survey Link		Administration	11/10/2012
Trends in Quitline Funding, FY2009-FY2012 Link		Administration	11/10/2012
Service offerings issue paper Link		Administration	11/10/2012
The Global Quitline Network (GQN) Link		Administration	11/11/2012
A Case Study to Support Gaining Medicaid Match Link		Administration	11/13/2012
Public-Private Partnership Resource Center Link		Administration	11/13/2012
Options Table: Quitline Service Offering Models Link		Administration	12/11/2012
Recomm for Research: Quitline Service Offering Mod Link		Administration	12/11/2012
Executive Summary: Quitline Service Offering Model Link		Administration	12/11/2012
2012 Issue Paper- Quitline Service Offering Models Link  [ more ] [ hide ]		Administration	9/29/2024
This paper aims to present evaluation and research data used to guide decision-making on ways to invest limited funding for quitline services most effectively in an easy-to-use format and to make recommendations for most effectively using limited resources when determining quitline service offering options
2021 - Learning Community Report - Technology Link  [ more ] [ hide ]		Administration	9/29/2024
This report contains final recommendations for Quitlines on technology-mediated services for Text, Web and Apps that are effective for improving reach, engagement, and outcomes.
2021 - Cost-Sharing Brief - Medicaid Reimbursement Link  [ more ] [ hide ]		Administration	9/29/2024
This brief identifies current processes, barriers, and breakthroughs, and “ideal” processes that may be considered when state quitline funders and service providers seek Medicaid reimbursement for pharmacotherapy.
2020- Leveraging the 6|18 Initiative Link  [ more ] [ hide ]		Administration	9/29/2024
The purpose of this case study is to explore and briefly describe how four states involved in NAQC’s Public Private (cost-sharing) Partnership Initiative (Indiana, Missouri, New Hampshire, and North Carolina) leveraged their participation in CDC’s 6|18 Initiative to advance Medicaid partnership goals.
2019 - Using Triage Systems Link  [ more ] [ hide ]		Administration	9/29/2024
Triaging callers to more comprehensive cessation services available through Medicaid or other insurers has increased the appeal of implementing triage programs. However, while the concept of triage is attractive to state quitlines due to its potential benefits of expanding access to cessation services, implementing a triage program is not an easy task and may not be feasible for all quitlines. NAQC sought to learn more about the types of triage programs that exist, the intended goals of those programs, how the programs operate, program outcomes and any lessons learned. A workgroup comprised of state quitlines, service providers and funders was established and charged with sharing their state’s experience with triage programs and lessons learned. This new report outlines the key findings of the workgroup’s discussions and presents next steps for NAQC and the quitline community to consider.
2016-Advance Cessation Coverage among PPP Link  [ more ] [ hide ]		Administration	9/29/2024
This report highlights many of the key successes, opportunities and challenges in working with employers, commercial insurers and local and state governments to improve cessation coverage. Real examples and strategies from states of every size demonstrate that partnering with public and private insurers is doable and can increase access to evidence-based cessation services. By sharing promising approaches to expanding coverage, states can learn from each other and help build a foundation of knowledge nationwide. The report ends with a summary of key elements for success.
2014 - Brief on Contingency Planning for Quitlines Link  [ more ] [ hide ]		Administration	9/29/2024
The brief is intended to serve as a quick-reference guide for three primary audiences: decision-makers within state, provincial, and federal agencies that fund quitlines; quitline service providers who offer guidance to their clients; and those who promote quitlines, either through media campaigns or referral systems. With an aim to be concise, this guidance brief draws upon previously-published resources from the North American Quitline Consortium (NAQC) in which recommendations for practice related to contingency planning are made.