Effective evaluation is key to improving quitline quality and advocating for continued or increase funding. Resources in this section address quality improvement, client satisfaction, and cost effectiveness. Measuringreachand calculating quit rates are key components of quitline evaluation and both are inextricably linked to the Minimal Data Set (MDS).
NAQC’s Annual Survey of Quitlines is another key resource for evaluation.
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Item Name		Posted By	Date Posted
Fact Sheet: Assessment of the Minimal Data Set  Link  [ more ] [ hide ]		Administration	4/29/2012
evaluation, minimal data set
Final MDS Follow-Up Questions– revised Dec. 2009 Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials, quit rates
Final MDS Intake Questions - Revised January 2012  Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quit rates, quitline-related research materials, reach of quitlines
For Researchers and Students (NAQC Web page)  Link  [ more ] [ hide ]		Administration	4/29/2012
evaluation, minimal data set, NAQC annual survey, national quitline data warehouse, quit rates, quitline-related research materials, reach of quitlines, research projects
FY2011 and FY2012 Budget Survey  Link  [ more ] [ hide ]		Administration	4/29/2012
evaluation, NAQC annual survey, quitline-related research materials
Graphic Labels: A Conversation with AU and NZ Link  [ more ] [ hide ]		Administration	4/29/2012
warning labels, Australia, New zealand, Canadian federal issues related to cessation, evaluation, graphic health warnings, international quitlines, U.S. federal issues releated to cessation, promoting quitlines/creating demand, quitline operations
Guide on Quitlines and Research Link  [ more ] [ hide ]		Administration	11/10/2012
Data Use Agreement, Memorandum of Understanding
Guide: Strategies for Effective Development, Imp. Link  [ more ] [ hide ]		Administration	4/29/2012
tobacco treatment general, quitline services, quitline operations, quitline basics, public-private partnerships, promoting quitlines/creating demand, health systems change/integrating quitlines into health systems, evaluation, ensuring service quality/quality improvement, cost, budget and investment
Implications for NA of Recent Study on NRT and QL Link		Administration	11/10/2012
Improving Canadian Quitline Reach and Integration Link  [ more ] [ hide ]		Administration	4/29/2012
evaluation, graphic health warnings, promoting quitlines/creating demand, quitline-related research materials, reach of quitlines
Improving the Quality of the Counseling Intervent. Link  [ more ] [ hide ]		Administration	4/29/2012
counseling, ensuring service quality/quality improvement, evaluation, quitline operations, quitline services
Introduction – MDS Update Implementation Guide  Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials
List of standard optional MDS questions  Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, priority populations and cultural appropriateness, quitline-related research materials
MDS Follow-Up Questions (changes since June 2009) Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials, quit rates
MDS Follow-up questions Comparison Document  Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials, quit rates
MDS for Web Guidance Document for Implementation  Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials
MDS Graphic Health Warnings Recommendations Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, promoting quitlines/creating demand, quitline-related research materials
MDS Intake and Follow-up Questions – Annot. Table Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials, quit rates
MDS Intake Questions (changes since June 2009) Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials
MDS Intake questions Comparison Document  Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials
MDS Intake Questions Modified for Web Imp. Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials
MDS Optional Question on Sexual Orientation Summ. Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, priority populations and cultural appropriateness, quitline-related research materials
MDS Standard Optional Questions Behavioral Health  Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, priority populations and cultural appropriateness, quitline-related research materials
Measuring and Reporting Quit Rates: Success Stor. Link  [ more ] [ hide ]		Administration	4/29/2012
chronic disease and tobacco, ensuring service quality/quality improvement, evaluation, priority populations and cultural appropriateness, quit rates, quitline-related research materials
Measuring Quit Rates (2009)  Link  [ more ] [ hide ]		Administration	4/24/2012
ensuring service quality/quality improvement, Evaluation, minimal data set, quit rates, quitline-related research , quit rates
Measuring Reach of Quitline Programs  Link  [ more ] [ hide ]		Administration	4/24/2012
best and promising practices, ensuring service quality/quality improvement, Evaluation, promoting quitlines/creating demand, quitline operations, quitline-related research , reach of quitlines, reach
Minimal Data Set (NAQC Web page)  Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, NAQC annual survey, quit rates, quitline-related research materials, reach of quitlines
Minimal Data Set for Quitlines: A Best Practice  Link  [ more ] [ hide ]		Administration	4/29/2012
best and promising practices, ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials
Minimal Data Set Frequently Asked Questions  Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials
Minimal Data Set Historical Resources (Website) Link  [ more ] [ hide ]		Administration	4/29/2012
best and promising practices, ensuring service quality/quality improvement, evaluation, minimal data set, quitline-related research materials
Monthly Research Call Archive (NAQC Web page)  Link  [ more ] [ hide ]		Administration	4/29/2012
emerging technologies, evaluation, graphic health warnings, health systems change/integrating quitlines into health systems, minimal data set, priority populations and cultural appropriateness, promoting quitlines/creating demand, quitline operations, quitline-related research materials, quitline services, reach of quitlines, tobacco treatment general, web-assisted tobacco interventions (WATI)
Moving Quitline Research Forward: Resources  Link		Administration	11/10/2012
NAQC Annual Survey of Quitlines - 2008 (Questions) Link  [ more ] [ hide ]		Administration	4/29/2012
NAQC annual survey, quitline-related research materials, evaluation
NAQC Annual Survey of Quitlines 2009 – Wave One Link  [ more ] [ hide ]		Administration	4/29/2012
evaluation, NAQC annual survey, quitline-related research materials
NAQC Guidance Document on Streamlining MDS Intake  Link  [ more ] [ hide ]		Administration	4/29/2012
ensuring service quality/quality improvementevaluationminimal data setquitline-related research materials