This section addresses the very important issues related to the costs of operating a quitline and operating with limited budgets. Included is relevant NAQC Annual Survey data, information about building public-private partnerships and developing the business case for quitlines, calculating cost effectiveness and the relationship of cost, budget and investment to reach. Also included are budget/cost considerations for promoting quitlines.
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Item Name		Posted By	Date Posted
Assessing the Cost-Effectiveness of Quitline Progs Link  [ more ] [ hide ]		Administration	4/26/2012
cost-effectiveness, cost-effective, cost, budget and investment, ensuring service quality/quality improvement, evaluation, funding and sustainability, quitline-related research materials
Assessing the Cost-Effectiveness of Quitline Progs Link  [ more ] [ hide ]		Administration	4/26/2012
cost effectiveness, cost effective, cost, budget and investment, funding and sustainability, quitline-related research materials
Articles and Reports (NAQC Web page)  Link  [ more ] [ hide ]		Administration	4/29/2012
best and promising practices, cost, budget and investment, ensuring service quality/quality improvement, evaluation, funding and sustainability, minimal data set, national quitline data warehouse, promoting quitlines/creating demand, quit rates, quitline operations, quitline-related research materials, quitline services, reach of quitlines, tobacco treatment general
America's Health Insurance Plans (AHIP) Exec. Sum. Link  [ more ] [ hide ]		Administration	4/29/2012
AHIP, Health Insurance plans, business case, cost, budget and investment, funding and sustainability, Medicaid, tobacco treatment general, public-private partnerships
All Quitline Facts: Overview of NAQC 2009 Survey Link  [ more ] [ hide ]		Administration	4/24/2012
cost, budget and investment, NAQC annual survey, priority populations and cultural appropriateness, quitline basics, quitline-related research , quitline services, 2009 Survey
All Quitline Facts: Overview of NAQC 2008 Survey Link  [ more ] [ hide ]		Administration	4/24/2012
cost, budget and investment, funding and sustainability, NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline services, tobacco treatment general, web-assisted tobacco interventions (WATI), Facts, 2008 survey results
AHIP Making the Business Case for Smoking Cess.  Link  [ more ] [ hide ]		Administration	4/29/2012
AHIP, Health Insurance plans, business case, cost, budget and investment, funding and sustainability, Medicaid, tobacco treatment general, public-private partnerships
A Case Study to Support Gaining Medicaid Match Link		Administration	11/13/2012
A Case Study of Group Health Coop. in Seattle Link  [ more ] [ hide ]		Administration	4/29/2012
Group Healh, GHC, business case, Seattle, cost, budget and investment, health systems change/integrating quitlines into health systems, tobacco treatment general, public-private partnerships
2021 - Learning Community Report - Technology Link  [ more ] [ hide ]		Administration	9/29/2024
This report contains final recommendations for Quitlines on technology-mediated services for Text, Web and Apps that are effective for improving reach, engagement, and outcomes.
2021 - Cost-Sharing Brief - Medicaid Reimbursement Link  [ more ] [ hide ]		Administration	9/29/2024
This brief identifies current processes, barriers, and breakthroughs, and “ideal” processes that may be considered when state quitline funders and service providers seek Medicaid reimbursement for pharmacotherapy.
2020- Leveraging the 6|18 Initiative Link  [ more ] [ hide ]		Administration	9/29/2024
The purpose of this case study is to explore and briefly describe how four states involved in NAQC’s Public Private (cost-sharing) Partnership Initiative (Indiana, Missouri, New Hampshire, and North Carolina) leveraged their participation in CDC’s 6|18 Initiative to advance Medicaid partnership goals.
2019 - Using Triage Systems Link  [ more ] [ hide ]		Administration	9/29/2024
Triaging callers to more comprehensive cessation services available through Medicaid or other insurers has increased the appeal of implementing triage programs. However, while the concept of triage is attractive to state quitlines due to its potential benefits of expanding access to cessation services, implementing a triage program is not an easy task and may not be feasible for all quitlines. NAQC sought to learn more about the types of triage programs that exist, the intended goals of those programs, how the programs operate, program outcomes and any lessons learned. A workgroup comprised of state quitlines, service providers and funders was established and charged with sharing their state’s experience with triage programs and lessons learned. This new report outlines the key findings of the workgroup’s discussions and presents next steps for NAQC and the quitline community to consider.
2016-Advance Cessation Coverage among PPP Link  [ more ] [ hide ]		Administration	9/29/2024
This report highlights many of the key successes, opportunities and challenges in working with employers, commercial insurers and local and state governments to improve cessation coverage. Real examples and strategies from states of every size demonstrate that partnering with public and private insurers is doable and can increase access to evidence-based cessation services. By sharing promising approaches to expanding coverage, states can learn from each other and help build a foundation of knowledge nationwide. The report ends with a summary of key elements for success.
2014 - Brief on Contingency Planning for Quitlines Link  [ more ] [ hide ]		Administration	9/29/2024
The brief is intended to serve as a quick-reference guide for three primary audiences: decision-makers within state, provincial, and federal agencies that fund quitlines; quitline service providers who offer guidance to their clients; and those who promote quitlines, either through media campaigns or referral systems. With an aim to be concise, this guidance brief draws upon previously-published resources from the North American Quitline Consortium (NAQC) in which recommendations for practice related to contingency planning are made.
2012 Issue Paper- Quitline Service Offering Models Link  [ more ] [ hide ]		Administration	9/29/2024
This paper aims to present evaluation and research data used to guide decision-making on ways to invest limited funding for quitline services most effectively in an easy-to-use format and to make recommendations for most effectively using limited resources when determining quitline service offering options
2011 Survey Link		Administration	11/10/2012
2010 Survey final results (highlights): PowerPoint Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, evaluation, fax and electronic referral, funding and sustainability, medicaid, minimal data set, NAQC annual survey, priority populations and cultural appropriatenesspromoting quitlines/creating demandquit ratesquitline-related research materialsquitline servicesreach of quitlinesweb-assisted tobacco interventions (WATI)
2010 Survey final results (full report): PP Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, evaluation, fax and electronic referral, funding and sustainability, medicaid, minimal data set, NAQC annual survey, priority populations and cultural appropriatenesspromoting quitlines/creating demandquit ratesquitline-related research materialsquitline servicesreach of quitlinesweb-assisted tobacco interventions (WATI)
2009 Survey final results (highlights): PowerPoint Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, emerging technologies, evaluation,fax and electronic referral, medicaid, minimal data set, NAQC annual survey, priority populations and cultural appropriateness, promoting quitlines/creating demand, quit rates, quitline operations, quitline-related research materials, quitline services, reach of quitlines, web-assisted tobacco interventions (WATI)
2009 Survey final results (full report): PP Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, emerging technologies, evaluation,fax and electronic referral, medicaid, minimal data set, NAQC annual survey, priority populations and cultural appropriateness, promoting quitlines/creating demand, quit rates, quitline operations, quitline-related research materials, quitline services, reach of quitlines, web-assisted tobacco interventions (WATI)
2008 Survey Final Results (U.S. and Canada) PP Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, evaluation, NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline-related research materials, quitline services, reach of quitlines, web-assisted tobacco interventions (WATI)
2008 Survey Final Results (U.S. and Canada) PDF Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, evaluation, NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline-related research materials, quitline services, reach of quitlines, web-assisted tobacco interventions (WATI)