Quitline Operations
This section includes resources, fact sheets and guides to help quitlines with operations ranging from call center metrics to technology, staffing, promotion and medication provision. Also included is information about quitline hours and information gathered from NAQC’s Annual Survey of Quitlines.
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Quitline Operations

Item Name Posted By Date Posted
Promoting Telephone-Based Tobacco Cessation Serv. Link  more ] Administration 4/19/2012
Promotion Coordination (NAQC Web page)  Link  more ] Administration 4/19/2012
Strategies and Recommendations for Promoting QL Link  more ] Administration 4/19/2012
Partnering to Promote Quitlines: Assessment  Link  more ] Administration 4/19/2012
Partnering to Promote Quitlines: A Plan to Coord. Link  more ] Administration 4/19/2012
Knowledge Synthesis on Quitline Promotion Report  Link  more ] Administration 4/19/2012
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