The issues addressed in this section include available information on best and promising practices related to quitline services and operations, tobacco treatment in general, call center metrics (performance measurement), strategies for improving reach and use of the Minimal Data Set. The Ensuring Quality Improvement and Research Projects sections also address many issues related to best and promising practices.
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Item Name		Posted By	Date Posted
Training and Supervision of QL Counseling Staff Link  [ more ] [ hide ]		Administration	4/29/2012
staff training, training, continuing education, best and promising practices, ensuring service quality/quality improvement, tobacco treatment general, quitline operations
Treating Tobacco Use and Dependence: 2008 Update  Link  [ more ] [ hide ]		Administration	4/29/2012
guideline, Clinical practice guideline, Fiore, best and promising practices, tobacco treatment general, quitline-related research materials
Treating Tobacco Use and Dependence: 2008 Website Link  [ more ] [ hide ]		Administration	4/29/2012
web-assisted tobacco interventions (WATI), tobacco treatment general, quitline-related research materials, best and promising practices
Working with Medicaid: What Quitlines Have Learned Link  [ more ] [ hide ]		Administration	4/29/2012
best and promising practices, funding and sustainability, Medicaid, U.S. federal issues releated to cessation, priority populations and cultural appropriateness, promoting quitlines/creating demand, quitline services