This section includes resources, fact sheets and guides to help quitlines with operations ranging from call center metrics to technology, staffing, promotion and medication provision. Also included is information about quitline hours and information gathered from NAQC’s Annual Survey of Quitlines.
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Item Name		Posted By	Date Posted
A Case Study to Support Gaining Medicaid Match Link		Administration	11/13/2012
2012/2013 Webinar Series Archive Link		Administration	11/10/2012
2012/2013 Webinar Series  Link		Administration	11/10/2012
2009 Survey final results (highlights): PowerPoint Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, emerging technologies, evaluation,fax and electronic referral, medicaid, minimal data set, NAQC annual survey, priority populations and cultural appropriateness, promoting quitlines/creating demand, quit rates, quitline operations, quitline-related research materials, quitline services, reach of quitlines, web-assisted tobacco interventions (WATI)
2009 Survey final results (full report): PP Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, emerging technologies, evaluation,fax and electronic referral, medicaid, minimal data set, NAQC annual survey, priority populations and cultural appropriateness, promoting quitlines/creating demand, quit rates, quitline operations, quitline-related research materials, quitline services, reach of quitlines, web-assisted tobacco interventions (WATI)
2008 Survey Final Results (U.S. and Canada) PDF Link  [ more ] [ hide ]		Administration	4/29/2012
cost, budget and investment, evaluation, NAQC annual survey, priority populations and cultural appropriateness, quitline operations, quitline-related research materials, quitline services, reach of quitlines, web-assisted tobacco interventions (WATI)