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NAQC Newsroom: Tobacco Control

New Feature Article on Quitline 15th Anniversary (CDC).

Thursday, October 24, 2019  
Posted by: Natalia Gromov

1-800-QUIT-NOW is the national portal to a network of state quitlines. Quitlines offer evidence-based support—like counseling, referrals to local programs, and free medication—to people who want to quit tobacco. 

Although California established the first state quitline in 1992, and many states followed suit in subsequent years, quitlines only went nationwide in 2004, when CDC and the National Cancer Institute (NCI) launched the National Network of Tobacco Cessation Quitlines. This initiative had two parts: the 1-800-QUIT-NOW portal, set up by NCI, and dedicated funding for state quitlines from CDC. The National Network has made quitline services available to people in every state, the District of Columbia, Guam, and Puerto Rico, and millions of callers have taken advantage of these services. In fact, since its launch, 1-800-QUIT-NOW has received more than 10 million calls.

The creation of 1-800-QUIT-NOW meant that people could call one centralized number to connect to their state quitline. Among other things, this made it possible to promote state quitline services in national tobacco education media campaigns.

Even as quitlines evolve, data continue to show that they are effective in helping people quit smoking, and in reaching many different groups of people. Key to the success of quitlines are trained coaches, who build a relationship with callers, listen closely to them, and help them develop their own personalized quit plan.

Read more about the history of quitlines in 1-800-QUIT-NOW: 15 Years of Helping People Quit at
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