NAQC Newsroom: NAQC News

Recommended Best and Promising Practices on Technology-Mediated Services for Quitlines

Monday, November 29, 2021  
Posted by: Natalia Gromov
Dear Members,

We are excited to release the Learning Community Series Report, Recommended Best and Promising Practices on Technology-Mediated Services for Quitlines. This report contains final recommendations for Quitlines on technology-mediated services for Text, Web and Apps that are effective for improving reach, engagement, and outcomes (listed below).

Texting Services
1: All Quitlines should offer at least one or more tailored and/or interactive texting service(s) as a standalone intervention or adjunct to other smoking cessation interventions by June 30, 2022
2: All Quitlines should offer at least one or more tailored and/or interactive texting service(s) for the purpose of improving outreach, enrollment, and/or engagement by June 30, 2023.


Web Services
1: All Quitlines should offer at least one or more interactive and/or tailored Web-based service(s) as a standalone intervention or adjunct to other smoking cessation interventions by June 30, 2022.
2: All Quitlines should offer at least one or more interactive and tailored Web-based service(s) for the purposes of improving outreach, enrollment, and/or engagement by June 30, 2023.


An overwhelming majority of the Quitline community provided feedback in agreement with the recommendations and found them to be reasonable within the proposed timelines.  Please contact Laurie at LKrupski@naquitline.org. if you have any associated questions. We look forward to working with you to move these recommendations forward.

Sincerely,

Laurie, Krupski, PhD, MS
Senior Program Manager
North American Quitline Consortium