Dear Colleagues, 



It was a pleasure to see so many of you in Chicago and to reconnect in person—a rare and truly enjoyable occasion. We sincerely appreciate everyone who contributed to the NAQC sessions at the conference and commend your outstanding efforts in preparing your presentations. The collective message shared by Dr. King, Senator Durbin, Karla Sneegas, Barb Schillo, Delmonte Jefferson, and others was unmistakable: we face significant challenges ahead, but we possess the necessary tools and determination to overcome them. The impact of your work is deeply valued and continues to make a positive difference in countless lives. I hope you were able to take a moment to celebrate our collective achievements this week. 

Key Achievements since last NCTOH (June 2022; data from the NAQC annual survey)

• Quitlines received more than 1.86 million direct calls. 
• 741,356 individuals received phone counseling and/or quit medications from their state quitline program. 
• Providers sent 618,191 referrals to quitlines for follow up cessation support. 
• Based on the average quit rate across quitlines, an estimated 254,464 people quit smoking for good with help from a state quitline. 

• Adoption of Priority Practices:

In December 2022, NAQC released the report “Priority Practices for State Quitlines to Implement by June 2023” and identified six priority practices for state quitlines. In FY2024, NAQC’s survey found: 



1. 100% offered proactive telephone counseling. 
2. 94% offered tailored texting service. 
3. 96% offered a tailored web-based service. 
4. 100% offered tailored counseling for adults who use e-cigarettes. 
5. 100% offered at least 2 weeks of cessation medications to some populations and 32% offered 6-8 weeks of cessation medications (best practice). 
6. 100% offered a range of referral options. 

We would also like to express our gratitude to all who attended the quitline reception. The event was a great success, with attendees representing 30 state quitlines, 5 service providers, and 22 partner organizations. Thank you to RVO Health, National Jewish Health, and Information & Quality Healthcare for their generous co-sponsorship of this event. 

Looking ahead, we will be sharing new resources in the coming weeks to further support our sustainability conversations from the conference. These materials will offer actionable steps to help advocate for sustained funding of your quitline. 

Together, we will keep advancing quitlines—looking forward to another year of progress and impact!

NAQC Staff