Updates for Our State Members From Community of Practice

Member Quote of the Month: "Every sustained quitline means more sustained hope.” - Shakila Johnson, Administrator I- Quitline Coordinator, Center for Tobacco Prevention and Control, Maryland Department of Health 

NAQC Community of Practice: Building Connections, Sharing Solutions
The NAQC Community of Practice (open to US state and territory participants only) continues to evolve as a space where quitline professionals connect, collaborate, and tackle real work challenges and goals together. Under new facilitation and with an energized format developed by our Steering Committee members Shakila Johnson (MD), Alissa Jordan (LA), and Karen Brown (MI), we're connecting opportunities for peer learning and practical problem-solving.

A Fresh Approach to Monthly Meetings
Our updated 60-minute agenda:

• Round Robin Wins – Celebrate successes, big and small
• Current Projects – Share what you're working on right now
• Obstacle Troubleshooting – Bring challenges and tap into collective wisdom
• Competency Focus – Deep dive into timely topics chosen by members
• Real-Time Feedback – Continuous improvement based on your input

In October, members shared impressive wins, troubleshot promotion strategies, and more. The conversation was so robust that we moved our planned discussion on Maximizing Limited Resources to the online discussion board to keep the momentum going. Which brings us to…

Beyond the Monthly Meeting: Join the Discussion Board
Can't wait until the next meeting to connect? Our NAQC Member Community Discussion Board is your space to ask questions, share resources, and continue conversations between meetings. It's a friendly place to connect with fellow practitioners—jump in and let's learn together!

This month’s discussion topic is: Maximizing Limited Resources – How to prioritize quitline services in times of scarcity and uncertainty.

🔗 Discussion Board Link: 

https://www.naquitline.org/members/member_engagement/groups.aspx?id=261333

What's Ahead: Core Competencies and More
Future meetings will explore critical issues facing quitlines today through the lens of core competencies including Cessation Knowledge, Quitline Operations, Data Management, Equity, Quality Improvement, Business Acumen, Strategic Partnerships, Policy Analysis, and Promotion. Topics may include:

• How quitline infrastructure can address broader health issues
• Quit strategies tailored for different populations
• New partnership opportunities
• Maximizing ROI amidst funding scarcity
• Strategic resource investment across cessation efforts

This is YOUR Community
Your voice shapes our agenda. Your challenges inform our discussions. Your insights help peers across the country. Whether you're long-time in the field or new to quitline work, this is your space.

Ready to collaborate with your peers? Join us at the next meeting and connect on the discussion board today!  The November meeting is Tuesday November 18th @ 3PM EST