9 Blog Post: Celebrating 20 Years of Quitline History with 20 Questions About our Future

What makes a good quitline coach?

If the funding for quitlines is the backbone of our work and technology and operations the nerve center, then the heart of quitlines must be found in the coaches/counselors whose role it is to support, inform, and guide journies toward quitting and health every day. We asked Stephen Michael, MS, the Director of the Arizona Smokers’ Helpline for his thoughts about what makes a good quitline coach and here is what he had to say...

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Thanks for all that you continue to do to help tobacco users quit and for joining us in all that we have to celebrate!