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2019 Workshops


The North American Quitline Consortium is pleased to open registration for our 2019 NAQC Workshops. The two concurrent workshops will be held at the Hyatt Regency Minneapolis on Monday afternoon, August 26 in Minneapolis, MN, just prior to the National Conference on Tobacco and Health (NCTOH). 

Registration is required and workshops are open to NAQC members and others with an interest in quitlines and cessation. Representatives of the tobacco industry are not welcome. The registration fee per workshop is $150/$200 for member and non-member respectively. Agenda and materials will be available at a later time.

No room block was reserved for the NAQC workshops, but please visit the  NCTOH conference website for the listing of conference hotels. 

Workshop #1: Evolving Approaches to the Management of Quitlines

Quitline managers will benefit from this workshop which will focus on best practices for managing and overseeing state quitlines.  During the workshop, NAQC members will hear presentations and engage in discussions about the Evolving Dynamics of Quitlines. Topics to be covered during the workshop include:

  • Improving quitline business operations. From updating RFPs for quitline contracts to making sound business decisions regarding services offerings for your quitline.
  •  The Importance of Partnerships from cost sharing with Medicaid to engaging employers and other community partners.
  • Improving Reach and Quit Rates through implementing eReferral and other technology based services.

Workshop #2: Improving Reach and Treatment for Priority Populations

This workshop will highlight ways quitlines can improve reach and treatment for priority populations. During the workshop, participants will hear panel presentations and discuss the following topics:

  • Data about priority populations (e.g., who’s calling, retention, use of services, quit rates) from quitline service providers;
  • Challenges and opportunities for reaching priority populations; and
  • Lessons learned in tailoring quitline services to priority populations.

Following the presentations, participants will engage in small group dialogues to discuss how the information from the presentations can be used to improve reach and treatment for priority populations in their states.

If you have any questions or need additional information, please contact us at

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