Over the years NAQC has accomplished this work by developing guides and recommended best practices on issues related to quitline operations. Most of these papers focus on a single topic In 2018, NAQC assessed adoption of 21 best practices in a paper titled “Adoption of Recommended Best Practices among State Quitlines .”

These important resources are available for your review below:
Guides and Issue Papers
Electronic Referral

More recently, NAQC has created Learning Community projects to work on best and promising practices in new and evolving areas of quitline services. In 2020, the first publication completed “Learning Community Series Practice Brief, Evolving Quitline Practices: Technology-Mediated Services, Youth Cessation and Vaping Cessation.” In 2021, a Learning Community Series Report, Recommended Best and Promising Practices on Technology-Mediated Services for Quitlines was released which contains final recommendations for Quitlines on technology-mediated services for Text, Web and Apps that are effective for improving reach, engagement, and outcomes.

In 2022, NAQC released recommendations for vaping cessation services for adults in the publication “Recommended Best and Promising Practices on Adult Vaping Cessation Services for Quitlines”. NAQC also identified priority best and promising practices, which were released in the report “Priority Practices for State Quitlines.” 

These important resources and additional information are available for your review below:
Learning Communities Portal

NAQC will be tracking adoption of the priority practices and is available to provide technical assistance to quitlines working on adopting these practices.

For additional information or questions, please contact Katie Mason at kmason@naquitline.org .