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February 2023
For quick navigation, please click on the titles below of the topics featured in this month's issue of Connections.
NAQC Town Hall Meeting: Progress of Quitlines since 2004 and Priorities for Moving Forward
Make your voice heard! We would like to invite you to join a town hall discussion with NAQC’s Advisory Council, Linda Bailey (current CEO) and Michelle Lynch (incoming CEO) on progress of the quitline community
since 2004 and priorities for moving forward. Your ideas, comments and questions are welcome.
This 60-minute webinar is taking place on February 21 at 2 pm ET/1 pm CT/noon MT/ 11 am PT. Please
register HERE.
Call for Nominations for NAQC Board of Directors’ Election
The North American Quitline Consortium (NAQC) invites its members and partners to recommend qualified candidates for this year’s Board of Directors’ election. All nominations must be received by March 3.
NAQC is seeking to add three people to the Board of Directors. We are counting on you to help us find outstanding candidates again this year. You are welcome to recommend new candidates as well as candidates
nominated in past years. You can find a list of current board members here and detailed information on the election process here.
The NAQC Board is responsible for governing the organization and fiduciary activities (learn more here). The Board helps ensure NAQC’s advancement and sustainability.
For each person you would like to recommend, please provide the following information to Robert McCaffreee, Chair of the Nomination Committee, c/o
Board@naquitline.org by March 3.
1. Full name, contact information and brief resume for the person;
2. Your rationale for recommending this person as a candidate; and
3. Confirmation that you have spoken to the person and know that the person is willing to be considered by the Nomination Committee.
NAQC’s Top Resources and Upcoming Activities
Thank you for your ongoing support. We hope NAQC’s work has contributed to your success in 2022 and we look forward to launching great new projects this year!
Below are links to important resources from
the past year, update on upcoming activities, and webpages and web features you should know about!
Best and Promising Practices / Learning Community
Projects on Lung Cancer Screening
Research and Evaluation
Cost-Sharing Partnerships / Medicaid
Top Webpages and Web Features You Should Know About
Best and Promising Practices / Learning Community
| Please contact Katie Mason, Research and Evaluation Manager, at kmason@naquitline.org with any questions on Best and Promising Practices / Learning Community. |
Priority Practices for State Quitlines to Implement by June 2023
NAQC released
the “Priority Practices Report”. Building on the 2018 “Adoption of Recommended Best Practices among State Quitlines” issue paper which identified 21 best practices from 17 issue papers, the new report identifies six high priority best and promising
practices for adoption by all state quitlines by June 2023. The criteria used to identify the priority practices reflect expectations within the quitline community for improving the quality of quitline services: Increase
reach; improve impact; adapt to emerging issues; be feasible; and be sustainable.
Recommended Best and Promising Practices on Adult Vaping Cessation
NAQC released the Learning Community Series Report, Recommended Best and Promising Practices on Adult Vaping Cessation Services for Quitlines.
The main purpose of this report is to provide recommendations to the quitline community on best or promising practices for adult vaping cessation in the areas of pharmacotherapy and counselling (listed below). This report
focuses on vaping cessation for adults only, not youth, as cessation pharmacotherapy (nicotine replacement therapy, bupropion SR, and varenicline) is approved by the Food and Drug Administration (FDA) for adults ages 18
years and over can be offered by quitlines to their participants who seek to quit use of e-cigarettes. A separate Learning Community report in 2022 will focus on youth cessation and incorporate aspects of e-cigarette use
that are specific to youth ages 17 years and under.
Pharmacotherapy Recommendation: All quitlines should use a validated method to assess the level of nicotine use or dependence and to guide dosing of cessation pharmacotherapy for adult quitline participants.
Implementation by June 30, 2023
Counseling Recommendation: All quitlines should offer counseling that establishes the adult quitline participant’s use of e-cigarettes and tailors counseling accordingly.
Implementation by June 30, 2023
WEBINAR on May 4
WEBINAR on September 22
Recommended Best and Promising Practices on Technology-Mediated Services for Quitlines
In November of 2021, NAQC released the Learning Community Series Report, Recommended Best and Promising Practices on Technology-Mediated Services for Quitlines.
This report contains final recommendations for Quitlines on technology-mediated services for Text, Web and Apps that are effective for improving reach, engagement, and outcomes (listed below).
Texting Services
1: All Quitlines should offer at least one or more tailored and/or interactive texting service(s) as a standalone intervention or adjunct to other smoking cessation interventions by June 30, 2022
2: All Quitlines should offer at least one or more tailored and/or interactive texting service(s) for the purpose of improving outreach, enrollment, and/or engagement by June 30, 2023.
Web Services
1: All Quitlines should offer at least one or more interactive and/or tailored Web-based service(s) as a standalone intervention or adjunct to other smoking cessation interventions by June 30, 2022.
2: All Quitlines should offer at least one or more interactive and tailored Web-based service(s) for the purposes of improving outreach, enrollment, and/or engagement by June 30, 2023.
WORKSHOP on June 22
Youth Tobacco Cessation Brief
NAQC released the
Learning Community Series Youth Tobacco Cessation Brief. The aim of this brief is to bring current research-based information on youth tobacco use, state quitline practices for supporting youth in quitting, and
issues of importance to the quitline community going forward regarding youth tobacco cessation. The learning community aimed to find recommendations for quitlines on youth cessation services, however the available
literature and quitline practice did not meet NAQC’s criteria for best and promising practices. As a result, this brief serves to provide a literature review and summary of quitline practice while also highlighting
areas where additional research is needed in order to make recommendations on best practices for quitlines in youth cessation services.
Our dialogue with the quitline community will continue to better
understand youth cessation services. NAQC is available to answer questions, provide technical assistance, and facilitate dialogue among the quitline community.
WEBINAR on July 12
Educational Webinars
NAQC hosted webinars to highlight best- and innovative- practices throughout the quitline community and offered members the opportunity to dialogue with colleagues and experts on issues of importance to us all.
November 30, 2022: Do incentives help quitline participants quit smoking?
March 2, 2022: Implications of Cannabis Legalization for Quitlines
January 27, 2022: Innovative Strategies to Promote Quitlines During the Pandemic
Orientation/Refresher Sessions
We offer orientation/refresher webinars
to ensure that the quitline community is familiar with the services offered by NAQC and makes the most of them! If you and your team would like to schedule a webinar to learn more about NAQC or focus on a new priority
program for your quitline, please contact us at membership@naquitline.org.
Projects on Lung Cancer Screening
| Please contact Christine Clements-Stein, PhD, MPH, Senior Program Manager, at cstein@naquitline.org with any questions on Lung Cancer Screening. |
Project CONNECT: Dissemination of Lung Cancer Screening Educational Materials Through Tobacco Quitlines
The final guide titled, Project CONNECT: An Implementation Guide for Quitlines, was released
as a result of NAQC’s partnership activities with the University of Texas MD Anderson Cancer Center (MD Anderson), as well as quitline service providers, and quitline funders. Project CONNECT tested and further refined an existing video patient decision aid about LCS for quitline participants . Seven state quitlines and their state public health funders participated in Project CONNECT to evaluate the reach and impact and
document the resources needed to implement and maintain the patient decision aid and other educational materials about LCS.
Over the course of the project, quitline service providers tested multiple methods for disseminating
educational materials (verbal referral, text, email, mail, web, and social media) to engage quitline participants in learning about LCS. Based on the experiences of the states and service providers involved in Project CONNECT, an Implementation Guide for Quitlines was developed to help quitline funders and service providers learn what it takes to educate quitline participants about lung cancer screening.
We hope that you will find the guide to be useful - quitlines can play an important role in saving over 12,000 lives annually in the U.S. in expanding knowledge and awareness of this intervention among quitline participants.
WORKSHOP on June 8
Project ENGAGE: Training TTSs on Use of a Patient Decision Aid on Lung Cancer Screening
NAQC is excited to announce that our work on lung cancer screening (LCS) continues with the newly PCORI-funded Project ENGAGE: Training TTSs on use of a Patient Decision Aid on Lung Cancer Screening.
Lung cancer screening
(LCS) with low dose computed tomography has the potential to save 12,000 lives in the U.S. each year, but a very low proportion of people who are eligible for screening receive it. Tobacco treatment specialists (TTSs), based in quitline
and community settings, work with many people who use tobacco and who are eligible for lung cancer screening. They are well positioned to increase awareness and assist their clients in making well informed decisions about screening.
During the course of Project ENGAGE, we will draw on several existing resources to develop a new on-line training module for TTSs, providing a learning opportunity on LCS, an effective patient decision aid, and the process of shared
decision making. NAQC’s project partners include the University of Texas MD Anderson Cancer Center, Thomas Jefferson University, the American College of Chest Physicians, The Association for Treatment of Tobacco Use and Dependence, the
Council for Tobacco Treatment Training Programs, a quitline client who received services from a TTS, and members of the North American Quitline Consortium. These partners comprise a 14-member Project ENGAGE Advisory Group.
Research and Evaluation
| Please contact Katie Mason, Research and Evaluation Manager, at kmason@naquitline.org with any questions on Research and Evaluation. |
Findings from the 2021 Annual Survey (Webinar PPT/Recording)
Since 2004, NAQC has conducted an annual survey of
quitlines in North America. The information collected in the survey advances our understanding of quitline operations and services. The survey collects information on quitline financing, counseling interventions, medication provision, utilization, and
evaluation. Aggregate results are shared with the quitline community and partners and help achieve NAQC's mission of monitoring overall progress of quitlines and promoting evidence based quitline services across diverse communities in North America.
The results of the 2021 survey can be viewed here.
WEBINAR on July 20
Technical Assistance on Reducing MDS Intake Questions and Other Research and Evaluation Issues
Staff has developed a process for
states to identify intake questions that can be eliminated, thereby reducing the length of intake. A workgroup met twice to discuss the process and strategies for reducing the length of intake (a helpful guide has been developed and is available here). A group of states also met to discuss drafting a question or questions about disability for use at intake.
Cost-Sharing Partnerships / Medicaid
| Please contact Tracey Strader, Senior Program Manager, at tstrader@naquitline.org with any questions on Public-Private Partnership / Medicaid. |
Orientation, Discussion Groups and Technical Assistance on Cost-Sharing Partnerships
Cost-Sharing Group Meetings
generally occur via Zoom on a monthly basis. While presentations are provided from time to time, the purpose of the discussions is peer learning. States share updates on their work with Medicaid, State as Employer, Commercial Insurers, Self-insured Employers,
or their work in changing eligibility to advance public private partnerships.
The first three videos in NAQC’s new orientation series on quitline cost-sharing
partnerships are available online. Recordings are no more than 20 minutes in length, and include an Overview of the Cost-Sharing Partnership Process, a tutorial on the State Cessation Environmental Assessment Tool, and an Overview of Medicaid Partnership
Options. Each video is accompanied by supporting resources.
Individual technical assistance is available to any state wishing to obtain guidance on their plans or approach. Topics may include environmental assessment, relationship building,
making the business case, or other similar topics. Some states choose to engage on a regular, periodic basis, while others engage on an as needed basis. From time to time, states may bring other health department staff, or their Medicaid colleagues or
others to the TA session. States generally set at least one public private partnership goal for the year.
WORKSHOP on June 15
Top Webpages and Web Features You Should Know About
| Please contact Natalia Gromov, Administrator, at ngromov@naquitline.org with any questions on website or communications. |
Map of State and Provincial Quitlines
To learn about the quitline services in any state or province, visit
the Quitline Map and then click on the state or province. The Quitline Map continues
to be the most visited and utilized page on the NAQC website. We have made updates to make it even more useful for marketing your quitline. Below is a reminder of several profile features:
- An open text box was added under each section of the map profile that can be used to share supplemental information with viewers.
- "Enroll in online cessation services” button was added to simplify the enrollment process in the online services of smokers visiting the map profile.
NAQC makes updates to smoke-free laws and tobacco taxes biannually and posts benchmarking survey data in the summer. If you have any questions or suggestions on how to improve the map profiles, please contact profiles@naquitline.org.
New and Improved NAQC Website
We’ve kicked off 2022 by giving the North American Quitline Consortium’s website a fresh new look. Our website is now mobile device friendly and has an updated navigational structure allowing you to locate the resources you need quickly and easily.
The main sections of the updated website are:
About NAQC: information on NAQC’s history, mission, strategic goals, and vision.
This section also introduces visitors with NAQC’s mission, Board, Advisory Council, and Staff.
About Quitlines: information
that describes quitlines, including “what is a quitline?” 1-800-QUIT NOW statistics, national promotions (Tips From Former Smokers), and Quitline Map Profiles.
Resources: information
on Best and Promising Practices, Annual Survey of Quitlines, Minimal Data Set, ongoing and past research projects, sustainability strategies for quitlines through cost-sharing partnerships, archive of publications and resources.
Webinars and Events: information on upcoming and past webinars, in-person conferences and workshops. Please note that this section contains our calendar of events!
Get Involved: information about NAQC membership and benefits, communication
archive, as well as other ways one can participate in the Consortium.
You can also find different documents and resources by typing in a keyword (example: document title, author) in a search bar located on the top right corner of each website
page.
Direct link - http://www.naquitline.org/search/all.asp?bst=
Peer-to-Peer Communications through the ListServ and Membership Directory (members-only)
Have a question for your peers? Post it to the NAQC ListServ to gain feedback from other quitline professionals. Posting a question is easy. Simply send an email to
NAQC@listserv.naquitline.org. You may also access the ListServ archive to review past questions and answers. Additional information about the ListServ is available here.
Please visit the membership directory page to access the online directory (members-only). Note:
Please make sure to keep your membership information current. You can update your information by signing into your NAQC membership profile. Contact Natalia
Gromov, Administrator, (800-398-5489 ext. 701 or membership@naquitline.org) with any questions or for assistance with making member profile updates.
Thank you
again for the important work you do and your support! If you have any questions, please contact us at naqc@naquitline.org or 800-398-5489 ext. 707.
We look forward to
another year of moving quitlines forward!
Funding for Connections is provided solely through a cooperative agreement from the Centers for Disease Control and Prevention(5 NU58DP006704-04-00). We thank them for their support of this publication. Information and links are provided solely as a service to NAQC members and partners and do not constitute an endorsement of any organization by NAQC, nor should any be inferred.
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