Network Formation, Governance, and Evolution in Public Health: The NAQC Case
Thursday, February 9, 2012
Posted by: Natalia Gromov
Provan KG, Beagles JE, Leischow SJ. Health Care Management Review. 2011
Oct-Dec;36(4):315-26.
This article describes the evolution of the North
American Quitline Consortium (NAQC), a network of U.S. and Canadian
organizations that provide telephone-based counseling and related services to
tobacco users trying to quit. Interviews, documents, and a survey of NAQC
members were used to assess how the network emerged, became formalized, and
effectively governed. Findings showed that the form of the network was a product
of the interplay between the internal needs and goals of the eventual network
members, and state- and provincial-level tobacco quitline organizations.
Network formation and governance was also driven by events and influence of
major national organizations. The authors point to this example as a way of
understanding how the activities of a large number of organizations having a
common health goal, but spanning multiple states and countries, might be
coordinated and integrated through the establishment of a formal
network.
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