Quitlines are telephone-based tobacco cessation services that help tobacco users quit. Services offered by quitlines include coaching and counseling, referrals, mailed materials, training to healthcare providers, Web-based services and, in some instances, free medications such as nicotine replacement therapy (NRT).

Much research shows that quitlines are highly effective in helping tobacco users quit. Due to their ability to reach and serve tobacco users, regardless of location, quitlines have quickly spread across North American. Today, residents in all 50 states, the District of Columbia, each U.S. territory, all ten Canadian provinces and two territories have access to public quitline services.

CDC’s Videos Promoting Quitlines!
Check out CDC’s suite of videos that promote the use of quitlines. These videos illustrate what smokers can expect when calling a quitline and the support they can receive to quit smoking for good: www.cdc.gov/quitline.

Learn more About Quitlines

• What is a Quitline? This fact sheet provides an overview of the quitline experience.

• Who Uses Quitlines? This fact sheet describes the many types of tobacco users who call quitlines for help in quitting.

• Repository of Innovative State Quitline Materials. See examples of innovative materials developed by state quitlines for smokers, policy makers, and others.

• NAQC’s Quitline Map to find your local quitline’s contact information and available services

• Quitline Basics: Telephone-Based Cessation Services that Help Tobacco Users Quit (NAQC Fact Sheet)

• All Quitline Facts: An Overview of NAQC 2009 Annual Survey of Quitlines