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Quitline Evaluation and Research

 

    This section provides easy access to the monthly reports of calls to 1-800-QUIT-NOW from 2005 to the present. State-level data included in these reports can be used to communicate quitline effectiveness.

 

 

 

 

 

 

 


   Growing interest in how to best integrate quitline services with chronic disease such as behavioral health, substance abuse and diabetes is becoming increasingly important. Integration relates to both funding and sustainability and figuring out how quitlines can best serve clients by acknowledging that tobacco cessation can not be addressed in isolation.

 

 

 

 

 

 

 


   Effective evaluation is key to improving quitline quality and advocating for continued or increase funding. Resources in this section address quality improvement, client satisfaction, and cost effectiveness. Measuring reach and calculating quit rates are key components of quitline evaluation and both are inextricably linked to the Minimal Data Set (MDS).
NAQC’s Annual Survey of Quitlines is another key resource for evaluation.

 

 

 

 

 

 

 


   NAQC’s Quality Improvement Initiative features resources about call center metrics (performance measurement), staff training, use of technologies, implementation of the minimal data set, evaluation, reach of quitlines, quit rates and issues related to credentialing and accreditation. Additional resources address how to best serve priority populations, development of a national data warehouse and the cost-effectiveness of quitlines.

 

 

 

 

 

 



   All resources related to the Minimal Data Set (MDS) are included here. The list includes intake and follow-up questions, optional questions, modifications for online use, implementation tools, assessment of implementation, history and background.

 

 

 

 

 

 



   All resources related to the NAQC Annual Survey are included here. The list includes questionnaires from 2008 to current time, and survey results in various formats such as presentations, fact sheets and reports. The quitline map profiles of each state and provincial quitline are included as are resources demonstrating the use of survey data to advocate for quitlines.

 

 

 

 

 





   This section includes information related to the development of a national data warehouse for quitlines.

 

 

 




 



   Improving or increasing reach to tobacco users is of primary concern to all quitlines. The resources in this section provide a wealth of information about innovative approaches and proven strategies to increase reach to tobacco users in general and to priority populations. Also included is information about how to calculate reach and results from the NAQC Annual Survey.

 

 

 

 

 

 

 

 

   This section includes information about past and ongoing research projects.

 

 

 

 

 

 



   This section includes background on the various types of quit rates, information about measuring and reporting quit rates and tools to help with quit rate calculations. Also included are Minimal Data Set resources and NAQC Annual Survey findings.